On October 12, 2025, I purchased a Samsung Z Fold 6 from Media Markt, and my device is still under warranty. After installing the latest One UI 8.0 update, I began experiencing a serious software issue. On October 13, 2025, while running two apps (Gemini and Google interface) side by side on the large inner screen, both apps froze, and the screen became completely unresponsive. I was unable to turn off the phone normally and could only restart it by pressing and holding the power and volume down buttons. However, the same issue reoccurred about two hours later.
This problem only started after installing the One UI 8.0 update and happens exclusively when two apps are open simultaneously on the large display. Before the update, I had never encountered this issue. I haven’t installed any third-party software or made any modifications to the device. I also haven’t contacted Samsung technical service or customer support yet.
I expect Samsung to analyze the latest software update and release a fix as soon as possible to permanently resolve this problem.
After installing the One UI 8 update today (October 3, 2025) on my Samsung Galaxy A35 5G, my phone began experiencing serious performance issues. Before the update, the device worked perfectly, but now it constantly lags and freezes, and the battery drains extremely fast even when not in use. I tri...
After installing the One UI 7 (Android 15) update, my Samsung S22 Ultra has become completely unusable. The device constantly crashes and freezes — the camera, gallery, keyboard, internet, QR code scanner, banking apps, and Wi-Fi have all stopped working. The phone reacts to my taps with a 30-second...
Hello, My Samsung phone received two UI updates this month (May 2025), the most recent one being yesterday (May 30). After these updates, my phone has essentially become unusable. It doesn’t boot properly and constantly restarts. I have been a loyal Samsung user since the S8 series and have never ex...
After installing the September 2025 software updates on my Samsung Galaxy S22, the device started freezing unexpectedly and then continuously restarting in a bootloop. This issue has been ongoing for about a month. I’ve already performed a factory reset and cleared the cache partition, but nothing h...
I have been using my Samsung A06 smartphone for about two months, and since the very beginning, I’ve been experiencing serious touchscreen issues. I purchased the phone in cash from an authorized retailer, and I have both the invoice and warranty certificate. While using the device, the touchscreen ...
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