After installing the One UI 7 (Android 15) update, my Samsung S22 Ultra has become completely unusable. The device constantly crashes and freezes — the camera, gallery, keyboard, internet, QR code scanner, banking apps, and Wi-Fi have all stopped working. The phone reacts to my taps with a 30-second delay, making even the simplest task impossible. The One UI 8 (Android 16) update made things even worse — now the phone is completely nonfunctional. I’ve lost countless hours and days trying to deal with these issues, couldn’t get my work done, and have been seriously inconvenienced. I’ve had to rely on a backup device just to continue my daily tasks.
When I contacted Samsung customer service, they simply told me to perform a factory reset and restore the device to its original settings. My warranty expired a year ago, but it’s unacceptable for such a flagship phone to suffer this level of failure after an official software update. My trust in Samsung has been completely shattered. I purchased the device from the Samsung Shop.
After all this frustration, I’ve decided I will never buy another Samsung product again. I plan to factory reset and sell this device because I no longer believe Samsung can deliver a stable or reliable experience.
Just three years ago, I purchased the Samsung S22 Ultra at a premium price, trusting the brand’s reputation and quality. However, after the most recent major software update, the phone became practically unusable due to constant lagging and performance issues. Thinking it was a temporary bug, I took...
After installing the September 2025 software updates on my Samsung Galaxy S22, the device started freezing unexpectedly and then continuously restarting in a bootloop. This issue has been ongoing for about a month. I’ve already performed a factory reset and cleared the cache partition, but nothing h...
When I first purchased my Samsung S23 FE, I was very happy with its performance. The phone was fast, smooth, and easily handled all my daily tasks. However, it’s now been nearly a year, and after the most recent software update, the device has started to lag frequently and freeze unexpectedly—someth...
After installing the One UI 8 update today (October 3, 2025) on my Samsung Galaxy A35 5G, my phone began experiencing serious performance issues. Before the update, the device worked perfectly, but now it constantly lags and freezes, and the battery drains extremely fast even when not in use. I tri...
On October 12, 2025, I purchased a Samsung Z Fold 6 from Media Markt, and my device is still under warranty. After installing the latest One UI 8.0 update, I began experiencing a serious software issue. On October 13, 2025, while running two apps (Gemini and Google interface) side by side on the lar...
Comments