I am a Pocket Option user from South Africa, and I access my account through the web platform. My account ID is 124063640. I am writing because two deposits I recently made via bank transfer from my Capitec Bank account have still not been credited to my trading balance. Yesterday I deposited approximately 70 USD, and today I deposited approximately 60 USD. Despite both transfers being completed on my bank's side, neither amount is showing up in my Pocket Option balance. After noticing this, I opened a support ticket yesterday, but did not receive a response. Today, I submitted another complaint through your support system, but I still haven't gotten any help or explanation. I would like both deposits to be located and immediately credited to my Pocket Option trading balance, without further delay, or at least given a clear, urgent update on the status of these transactions. I'm hoping this issue will be resolved as soon as possible so that I can use the funds I have already transferred.
On 28 February 2026 at about 15:01, I made a deposit of 7,000 naira to my Pocket Option account via bank transfer from my Opay account. My Pocket Option account ID is 81420999. Although the money was successfully sent from Opay, the 7,000 naira has still not reflected in my Pocket Option balance eve...
I have a trading account with Pocket Option, and as of today, my account has been blocked without any explanation. I was actively trading yesterday without any issues, but when I tried to access my account today, I received a message stating “account blocked,” and I can no longer use the platform. T...
I am a user of the Pocket Option platform, and I make my deposits through Vodafone Cash. On 13/12/2025, I deposited 400 Egyptian pounds from my Vodafone Cash wallet; the amount was deducted from my wallet, but it was not added to my Pocket Option account balance. This problem does not only happen on...
On December 28, 2024, I deposited ₺1450 into my Pocket Option account, but after two days, the funds still haven’t been added to my balance. I have sent 15-20 emails and submitted multiple support tickets, yet all I receive are automated responses—no real help, no actual resolution. There is no way...
I am writing about a serious problem I am experiencing with my Pocket Option account. About one week ago, my account was blocked, and I can no longer log in. As a result, I am unable to access my balance or make any withdrawals. Before the block, I was using Pocket Option from Nigeria and had 7,400 ...
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