I have a Sony PlayStation Plus Deluxe subscription. On September 22, 2026, at around 11:14 PM, while I was playing It Ta...kes Two on my PS5 using my account, I received an SMS stating that a PlayStation purchase had been made with my VakıfBank credit card. I immediately checked my bank account and saw
I purchased a PlayStation Plus Deluxe subscription on August 8, 2026. On September 22, 2026, I requested to cancel my su...bscription and receive a refund of the $114 payment in order to exercise my 14-day right of withdrawal, but I was unable to receive proper support through any available channel. I
I am unable to sign in to my PlayStation account through the PlayStation App, and this situation is causing me significa...nt inconvenience. I created the account previously, but when I tried to sign in again about five minutes ago, I reached the “Forgot Password” option because I could not remember my
I purchased Metal Gear Solid V Definitive Edition through the PlayStation Store on September 9, 2026, and Kingdom Come D...eliverance on September 19, 2026. I have not downloaded, installed, or played either game at any time. However, when I tried to request a refund through the automatic refund sectio
I am not satisfied with the fact that the speed limit in the game On The Road, which I play on PS5, is capped at 90 km/h.... During long-distance driving, this speed limit negatively affects the enjoyment and smoothness of the gameplay. I would also like to see greater variety in the vehicle brands av
I purchased EA Sports FC 27 through the Sony PlayStation Store for early access, but even after more than 24 hours have ...passed, my account still only shows the trial version, and I am unable to play the full version of the game. I paid approximately $74 for this purchase, but I have been unable to a
"I received an email stating that it will be refunded, thank you."
I am filing a complaint because PlayStation charged membership fees from my... credit card without my knowledge or authorization. I noticed that my Ziraa
After purchasing Gallipoli – Ottoman Empire Edition through the PlayStation Store, I found that the game has such a low ...player population on PlayStation 5 that it has become nearly impossible to find matches. Usually, there are only one or two players on a few maps, which takes away the core gamepla
I am writing regarding an issue with my PS4 Slim account related to phone number verification. My partner in America ori...ginally set up this account using his US phone number. I no longer have any contact with him, so I cannot receive the verification codes that are now required to access or change t
On May 11th, a virus infected my computer and my PlayStation account was stolen. Following this attack, the passwords to... multiple accounts — including my PlayStation account — were changed, and I lost access to all of them. The stolen PlayStation account contains over 200 games I purchased over the
I have a PlayStation Network account registered to my Gmail address. I created it roughly one to two years ago and wasn'...t actively using it, but now that I want to buy a PlayStation and start playing, I can't get back in. My password isn't being accepted, and when I try to reset it and go through th
"Thank you, it's resolved."
I have been a PlayStation Plus subscriber for a long time, and Sony's recent steep and repeated price increases have cau...sed me serious frustration. What used to be a very reasonable subscription fee has now climbed to approximately $153 following the latest hikes. I have not seen any explanation fro
I am having a serious problem with the two‑step verification on my PS5 console and I can no longer receive the verificat...ion codes by SMS. My PSN account is registered with the email address rufus***@gmail.com, and the two‑step verification codes are supposed to be sent by text message to my mobile n
I am writing to express my strong dissatisfaction with the recent excessive price increase applied to the PlayStation Pl...us subscription in Turkey. On 20 May 2026, while trying to renew my PS Plus subscription via the Turkey region, I encountered a price that I consider disproportionate and not custo
My PlayStation Plus Deluxe subscription was automatically renewed without any prior notice or my approval. On May 19, 20...26, I realized that a charge of approximately $109 USD had been withdrawn from the Ziraat Bank debit card linked to my Turkey-region PlayStation account. I only became aware of the
On October 22, 2025, a transaction of ₺3,170 was made from my QNB Bank virtual credit card through PlayStation Network U...K without my knowledge. Even though I don’t have a PlayStation account, my card information was used for this unauthorized transaction. I contacted both PlayStation and QNB Bank cu
Hello, I have been playing on PlayStation consoles since 2003 and I have never been banned before; this is my first time... contacting you. I encountered a person who openly supports terrorism and I messaged him, but he swore at me and used abusive language, and then my account was banned. This terrori
"Thank you"
In EA Sports FC 26, whenever I try to update the squads, I am asked to connect to my EA account. However, I no longer re...member my EA account password, and I no longer have access to the registered email address. Because of this, I cannot reset the password or access my account. I want to disconnect
Last year, I purchased Minecraft from the PlayStation Store for my PS5 Slim and had been playing it without any issues. ...About a week ago, when I tried to launch the game, I encountered an error message: “Cannot start the game or application.” I tried all the basic troubleshooting steps, such as res
About six months ago, I purchased the game “Rescenders” from the PlayStation Store. In the first few days after purchase..., I tried deleting and reinstalling it 2–3 times, but each time the game froze at 96% on the loading screen and never started. After a long break, I tried again about six months l
On September 23, 2025, at 01:56 AM, a charge of ₺1,499.99 was made to the credit card linked to my PlayStation account, ...even though I did not make any purchase. In my bank statement, the description appears as “PlayStation Network reconciliation: 2010740”, but there is no invoice or order number rel
While trying to access my PlayStation account through the mobile app, I was suddenly logged out. I do not remember my pa...ssword and had been using a passkey. When I attempted to reset my password, I was asked to provide my date of birth. However, when I created the account, I entered a random date of
PlayStation offers a variety of products and services, including the PlayStation Store, which lets users buy and download games and other material, and PlayStation Now, a cloud gaming service that lets users stream games to their devices. Sony Interactive Entertainment, a Sony subsidiary, launched PlayStation in 1994. PlayStation sells systems, software, services, and accessories. The PlayStation 1 (PS1) was a game-changer that sold over 100 million units worldwide. The PlayStation 2 (PS2), its successor, sold over 155 million units worldwide and became the best-selling gaming console ever. This trend kept growing with the PlayStation 3 (PS3) in 2006, PlayStation 4 (PS4) in 2013, and lastly PlayStation 5 (PS5) in 2020 with better audio systems, features, and services. PlayStation continues to lead the gaming industry with a passionate fanbase and innovative goods and services.
