I purchased my Samsung S24 FE smartphone from Evkur, and even though the device is only three weeks old, I’ve been experiencing serious touchscreen problems, especially in apps like YouTube, WhatsApp, and TikTok. I first noticed the issue on the second day after purchase, and it has continued to occur intermittently ever since. I tried resetting the phone to factory settings, but the problem persists.
My phone is under warranty, and I have the invoice (Invoice No: 07320225000058*). Since this issue started so early and affects multiple apps, I am requesting a replacement device to resolve the problem permanently.
I purchased my Samsung S24 from Evkur in February, and although the phone is still under warranty, I have been experiencing serious problems for the past three weeks. The screen overheats excessively, especially while watching videos on Instagram, and in many cases the videos fail to play. In addit...
I purchased my Samsung S23 FE through Trendyol, and for about the past month I’ve been dealing with a persistent issue. The phone keeps registering ghost touches—it acts as if I’m pressing buttons on its own, randomly opens apps, and interferes with normal use. When I power off the device, the prob...
For the past day, I’ve been experiencing a crackling noise only in the videos I record with my Samsung Galaxy S24’s camera. I do not hear this issue when watching videos on YouTube, Instagram, or other platforms—the problem occurs exclusively in videos recorded using my phone’s camera. I haven’t tri...
About two months ago, I purchased a Samsung S24 smartphone through Epttavm. From the very beginning, the phone has suffered from a serious battery issue. The situation has worsened in the last 3–4 days: even with regular daily use, the battery lasts less than 6 hours before completely draining. Thi...
I am absolutely furious with my new Samsung Galaxy S24 FE phone! I bought it on Thursday, June 19, 2025, with a Samsung Türkiye distributor warranty. On Friday, even though the battery was at 100% and I barely used the phone all day, it dropped to 43% by evening. By morning, despite no overnight use...
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