Samsung Mobile

About two months ago, I purchased a Samsung S24 smartphone through Epttavm. From the very beginning, the phone has suffered from a serious battery issue. The situation has worsened in the last 3–4 days: even with regular daily use, the battery lasts less than 6 hours before completely draining. Thi...

I purchased a Samsung S24 Ultra through Hepsiburada, and from the very first day, I noticed an unusual issue with the phone’s frame. Despite always using the device with a protective case, point-like discoloration and peeling began appearing on the titanium frame. Initially, I thought it might just ...

Two weeks ago, I purchased a Samsung A56 smartphone from Media Markt Izmit 41, paying ₺20,000. Since the very first day, I have been extremely dissatisfied with the device due to multiple issues. The most critical problem is the Wi-Fi connection. Even when my modem is just 3–5 meters away, the phon...

For the past two days, I have been dealing with a serious issue on my Samsung Galaxy A52. Even though Airplane Mode is turned off, the icon remains dimmed as if it’s still active. Because of this, I cannot make phone calls or connect to the mobile network at all. The problem appeared suddenly, witho...

I purchased a Samsung Galaxy A54 and installed the Android 15 update in September. Since then, my device has developed a critical problem: I constantly receive the error message “Not registered on network”, which makes it impossible to make or receive phone calls. Others also cannot reach me. I att...

About 16 days ago, I purchased a Samsung Galaxy A36 5G from the MediaMarkt Orion2 store in Çorlu, Tekirdağ. Since the day I bought it, I’ve been dealing with a serious overheating problem. No matter what I use the phone for—whether simple browsing, regular apps, or general usage—it heats up excessiv...

For about five months, I have been dealing with serious network and internet connection issues on my Samsung S23 Ultra. The device frequently loses connection, and these interruptions have negatively impacted my daily usage. To resolve the problem, I took my phone to the Samsung technical service b...

My Samsung S23 Ultra has started to show a serious issue—the back cover is coming apart, and I suspect that the battery may be swelling. This is especially frustrating considering that the phone is marketed as a premium, top-tier device and is still under warranty. As a consumer, I take great care ...

For the past five days, every photo I take on my Samsung S23 Ultra shows the notification “photo is being processed,” and it never goes away. Since noticing the issue, I’ve tried several solutions such as restarting the phone and updating my apps, but nothing has resolved the problem. I have not ye...

I purchased my Samsung S24 from Evkur in February, and although the phone is still under warranty, I have been experiencing serious problems for the past three weeks. The screen overheats excessively, especially while watching videos on Instagram, and in many cases the videos fail to play. In addit...

After installing the latest software update on my Samsung S22, I noticed within 4–5 days that the battery started draining extremely fast. Shortly after, the battery began to swell, and now the device has become completely unusable. At this point, I cannot use the phone at all. Although my device i...

On August 14, 2025, I purchased a Samsung S24 FE from Vatan. From the very first day, the device has had battery and network problems. Just two weeks after purchase, the phone completely froze, and I had to send it in for warranty service. When it was returned, I was told there was “no problem with...

I purchased my Samsung S23 FE through Trendyol, and for about the past month I’ve been dealing with a persistent issue. The phone keeps registering ghost touches—it acts as if I’m pressing buttons on its own, randomly opens apps, and interferes with normal use. When I power off the device, the prob...

Two days ago, I took my Samsung Galaxy A25 to the authorized Samsung service center due to freezing issues. When I handed over the device, the staff inspected the screen, confirmed there were no cracks, and stated that any issue would be covered under warranty. They even recorded a video at the time...

On July 26, 2025, I had my phone battery replaced for a fee at the Samsung Kadıköy service center under work order number 4287469310. However, the new battery turned out to be faulty—it lasts only about one hour longer than my old defective battery. With the replaced battery, I get just 3 hours of s...

I bought a Samsung A34, and it’s been a year since the purchase. At first, there were no problems, but then the device suddenly shut down and wouldn’t turn back on. I sent it to the service center, and they said it was a system issue, supposedly fixed it, and returned it. However, a week later, it s...

We purchased a Samsung 11kg washing machine, hoping for quality and reliability, but the experience has been nothing short of a nightmare. The machine started malfunctioning after just 10 months, and we’ve been struggling with the issue for over 2 months now. We’ve contacted Samsung service four sep...

I purchased the Samsung S24 FE expecting flagship-level performance, but the fingerprint sensor issue has been a massive letdown. For a phone in this price range, it’s completely unacceptable that the fingerprint reader doesn’t work at all. I’ve tried everything—resetting the device, updating softwa...

I purchased two Samsung tablets, and I’ve had problems with both of them since day one. Neither device charges properly—it takes hours to reach full charge, and once they finally do, the battery drains within 30 minutes. It’s completely impractical to use them for any meaningful task. I requested a...

Hello, I purchased a Samsung Galaxy S22 in 2023, and everything was working fine until a recent software update. After that update, my phone began to suffer from severe charging issues—it either doesn’t charge at all or charges extremely slowly. On top of that, the device now overheats quickly and d...

When I first purchased my Samsung S23 FE, I was very happy with its performance. The phone was fast, smooth, and easily handled all my daily tasks. However, it’s now been nearly a year, and after the most recent software update, the device has started to lag frequently and freeze unexpectedly—someth...

Today (10.07.2025), I took my Samsung Z Flip 5 to MTA Elektronik in Bakırköy due to several serious issues: the phone was overheating, the battery dropped suddenly from 60% to 6%, and calls would end automatically the moment the other party answered. These are not minor glitches—they directly affect...

A few days ago, I downloaded the newly promoted Samsung S Wallet app on my Android phone and loaded ₺50 from my credit card as a test. The transaction was successfully reflected on my credit card statement, but my S Wallet balance still shows 0—not a single kuruş. This clearly indicates a system iss...