iPhone

I used my iPhone XR trusting its water-resistant feature, but on Saturday, August 30, 2025, I accidentally dropped it into the sea. I pulled it out in about three seconds, and at first, it kept working, but after three hours it completely shut down. Despite trying to dry it, the phone never turned o...

I have been using the original Lightning cable that came with my iPhone 12 for about 12 months. Recently, while unplugging my phone from charging, the tip of the cable broke off in my hand, while the other part remained stuck in the phone. It was very disappointing to see the cable break in such a s...

I purchased my iPhone 13 about a year ago and added insurance with a 2-year warranty through Media Markt, paying ₺6,000 for it. After accidentally dropping the device, I sent it to an authorized service under the insurance policy, and it was repaired and returned to me. However, I had to send the ph...

I’m very disappointed with how Apple and the authorized KVK service center handled my recent experience. Both my iPhone 12 and iPhone 13, which are still under warranty, suddenly stopped charging on the same night. I tried multiple charging cables and adapters with no luck. Despite treating my devic...

I purchased the iPhone 16 Pro Max in November 2024 from Germany, and after 9 months of use, I deeply regret it. I only have four additional apps installed besides the system ones—many of which I’ve disabled. I barely use the phone. My gallery has only about 60 photos, and I regularly delete unnecess...

On March 15, 2025, I purchased a brand-new iPhone 16 Pro Max. I’ve been an iPhone user for many years, and I bought this device with great excitement, trusting the brand. However, about a week later, I noticed a malfunction. During phone calls, the sensor turns off the screen, but after the call end...

My Apple iPhone 12 suddenly deleted around 100 of my notes all by itself. The other day, when I opened the Notes app, I found that all my notes were gone—and there was nothing in the “Recently Deleted” folder either. When I contacted Apple Support, they told me that unless the notes had been backed ...

On June 17, 2025, I purchased a white iPhone 16 128GB from under order number 133897113973. I personally picked up the product from the Yurtiçi Kargo branch on June 19, 2025, at 15:55. When I opened the box, I noticed a physical scratch on the device. Additionally, there was a sticker resembling a r...

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Last year, I purchased a refurbished iPhone 11 from Delta Servis in Istanbul and experienced an issue with the iCloud password. I contacted Apple, and they requested the invoice. I sent them the invoice provided by Delta Servis, which includes all the necessary details, including the IMEI number, cl...

The iPhone 15 Pro Max has been a massive disappointment and, in my opinion, a complete waste of money. This phone doesn't live up to even basic expectations, let alone justify its premium price. I bought it expecting smooth performance, especially in gaming—but instead, I’ve faced constant overheati...

On January 28, 2023, I purchased an iPhone 16 Pro 128GB from MediaMarkt, expecting a premium device and smooth experience. Instead, what I received was a phone full of software problems—so much so that I even recorded screenshots and videos to prove it. Just a week after purchasing it, I returned to...

I’ve been dealing with a persistent issue on my iPhone 15 for the past 5–6 months, and I’m extremely disappointed with Apple’s lack of accountability and support. The problem is clearly software-related, yet Apple Support has failed to resolve it after multiple attempts. I sent the phone to the sam...

Due to numerous and serious issues with my iPhone 15 Pro Max—such as speaker crackling, screen freezing, battery malfunction, device not powering on, not holding charge, and excessive heating—I submitted it to the service. However, despite the device being completely defective and almost non-functio...

I submitted my iPhone 15 Pro Max to KVK service on [insert delivery date] due to multiple serious hardware and performance issues. These included speaker crackling, screen freezing, battery malfunctions, charging failures, overheating, and at times the phone wouldn’t even power on. Despite all these...

I bought a brand-new iPhone 16 Pro just 10 days ago and immediately noticed the battery drains extremely fast. I don’t even play games or spend much time on social media, yet the battery life is awful. I contacted Apple support, and they assured me the issue would improve over time. However, I’ve se...

After updating my 15 Plus phone to iOS 18.5, the sound from the bottom speaker has become very low and crackly. It feels like this update actually made things worse instead of better. I’m seriously hoping for a new update soon because I don’t want to install another update that might cause more prob...

I bought a 256GB iPhone 15 Plus in December 2024, but soon after, it started shutting down on its own. At first, it would turn back on by itself, but later it completely shut off and wouldn’t turn back on unless plugged in. Over time, the problem worsened—now it shuts down even when the battery is o...

I’m using an iPhone 15 Pro, and after the iOS 18.05 update, the sound completely disappeared and the phone started freezing frequently. I took it to Apple service, but they said there’s no hardware issue and it’s only a software problem, so they didn’t do anything. They told me the problem would be ...

I purchased an iPhone 16 from Hepsiburada on February 26, 2025, and received it on March 1. Within just 2.5 months, the device started freezing, randomly shutting down and restarting. During updates and restores, it shows an “unknown error (9).” I took it to the Zorlu Apple Store, where the service ...

I bought an iPhone 16 in February, and after just three months, the battery started swelling. I took the phone directly to the Van “Hizmet İletişim” service center. They told me the decision on repair or replacement would be made after Apple’s inspection and took the phone. Fifteen days later, witho...

I bought an iPhone 16 Pro Max from the Apple Store just 15 days ago. When I take selfies with the front camera, the screen shows one image, but after I capture the photo and check the gallery, the picture looks completely different—pixelated, dark, and distorted. I can’t tell if this is a camera set...

Hello, I’m using an iPhone SE with iOS 18.4.1. I can’t use the “Hey Siri” feature because it doesn’t recognize the letter “R” when I say it, and I have a lisp. This makes voice commands frustrating and excludes people like me who speak with speech impairments. I enjoy using my iPhone overall, but th...

Last night, my iPhone slipped out of my pocket. I tried to locate it using the “Find My” feature by logging into iCloud from another phone, but it showed “Location Not Found.” I can still locate my Apple Watch and AirPods using “Find My,” but not my lost iPhone—even though the feature was enabled on...