I Regret Buying iPhone 16 Pro Max Due to Severe Battery and Overheating Issues

I purchased the iPhone 16 Pro Max in November 2024 from Germany, and after 9 months of use, I deeply regret it. I only have four additional apps installed besides the system ones—many of which I’ve disabled. I barely use the phone. My gallery has only about 60 photos, and I regularly delete unnecessary ones. Despite this minimal usage, the battery life is abysmal.
I don’t even use social media heavily—just one app—and I watch videos like Reels on a second phone. I try to video call over WhatsApp, and the battery drops within an hour. I previously used an older Samsung phone, and even that lasted at least two hours under similar conditions. This iPhone doesn’t hold up at all.
I contacted customer service a month ago. They sent an email with some instructions, but I had already tried everything suggested. I close background apps, monitor usage closely, and yet the phone drains battery rapidly—even while idle. On top of that, it heats up for no reason.
Honestly, I regret switching from Android to Apple. If I could go back, I’d buy a Samsung without hesitation. Apple really needs to address the iPhone 16 Pro Max’s battery and overheating problems.

There is no response, no message, no call—this is the kind of support we got from the giant Apple company. They sell devices here for 100,000 TL and don’t stand behind them. Even if it’s bought from abroad for 1,500 euros, there’s still no support, nothing at all. Honestly, I can’t wait for my term to end, I’ll sell it right away and switch to Samsung.



