I used vehicle financing from Albaraka Türk and, for the first two years, had my insurance arranged through the bank. However, in my third year, I wanted to get a more affordable policy and work with an agency, so I took out a policy from Doğa Sigorta through an agency with policy number 155904662, ...
Those who opened a current account at Albaraka Participation Bank and became customers were given a special loan of 15 thousand TL - supposedly without profit share - under the name of practical financing cart to use in certain transactions. I bought it too, but the delivery process of my card was s...
The ATM at Albaraka Türk's Istanbul Fatih branch retained and destroyed my prepaid Popykart after I entered the amount I wanted to withdraw, even though my card's expiration date was far in the future. When I asked the staff inside the branch for my card, they told me the ATM had immediately destroy...
I have been using the safe deposit box at the Istanbul Albaraka Türk branch since 2016. When we initially requested the safe in 2016, we applied without any conditions, and there was nothing to the contrary in our contract. However, this year, when we sought to renew our safe deposit box, we were in...
I recently became a mobile customer of Albaraka Türk Participation Bank, and just a day later, on March 21, 2024, I visited the Gaziantep Şehitkamil branch. Following the information on the bank's website, I applied for a housing loan of ₺1,100,000 with a 60-month term, a 2.95% interest rate, a mont...
On January 11, 2024, Albaraka Türk Branch contacted our cleaning company for on-site washing and upholstery cleaning. Three of our team members went and completed the cleaning service. However, for about three months now, we haven't received our service fee payment. Despite numerous attempts to cont...
As a customer of Albaraka Turk Bank in Gaziantep, I have been consistently frustrated with the lack of information available regarding my DASK insurance and related issues. Even after trying multiple times to reach out to the bank, the promised call back from the relevant department never materializ...
On February 12, 2024, when I was depositing money at the ATM of Yapı Kredi Bank, which is partnered with Albaraka Türk Bank, the ATM took the cash but didn't add it to my account. After reaching out to customer service, I was told that it would take 20 days to complete the process. This left me feel...
"They called and showed interest, thank you."
I decided to open a gold account with Albaraka Türk Bank, as they assured me that I would be able to physically receive my gold. Assuming it aligned with Islamic principles, I made my purchases accordingly. Unfortunately, when I tried to withdraw physical gold, the staff informed me that they have b...
My account with Albaraka Bank has been unceremoniously closed without any valid reason provided. No closure notification or explanation was given. To make matters worse, I've been receiving SMS messages asking me to close the account, which I never requested. This was not the situation before, and I...
