iPhone

I purchased an iPhone 17 Pro Max in orange color with Turkey warranty from Media Markt Sakarya / Serdivan branch. I paid a total of ₺140,097 for the device. Despite paying such a high amount for a brand-new phone, a very noticeable color/coating defect appeared on the upper-right part of the frame w...

I purchased an iPhone 13, and when the device was only six months old, it suddenly developed a serious system-related issue that caused the Wi-Fi function to stop working completely. Despite the fact that the phone was still very new and the issue was clearly technical in nature, I was informed tha...

On 1 May 2026, I had a screen protector installed for my iPhone 15 Pro Max at Gürgençler, the Apple sub-dealer in Mall of Istanbul, Başakşehir, Istanbul. I paid ₺1,000 from my company account, and the invoice was issued to my company HARYAP İnşaat. The product they used was presented as an Apple‑app...

I have been experiencing an abnormal storage issue on my iPhone 12 (64 GB) for a long time, specifically with the “System Data” section. Currently, about 36 GB of my storage is occupied solely by system data. On a 64 GB device, this is extremely excessive and leaves me with almost no usable space fo...

I am using an iPhone X and my device has been locked with an Activation Lock message that says the current device has been blocked. This problem started the day before yesterday and the phone has been unusable since then. I broke a rule only once in the past, and after that my device and my account ...

I am using an iPhone XS Max in Nigeria, and it has developed a serious power issue. The phone no longer turns on at all, so I am unable to use it in any way. I took the device to a technician, and I was told that it has a “Judest power problem” related to the power button or power system. Because o...

I purchased an iPhone 17 Pro Max in September 2025, and within less than three weeks, the device started shutting down on its own. During a test at the Apple Akasya store, it was determined that the device had a faulty motherboard. Despite this, no replacement was provided, and I was instead directe...

I am experiencing a serious service problem with my iPhone 16, which is still under warranty. My device has two main issues: it does not charge with a cable and the screen freezes. Because of these problems, I took my phone to Apple Gürgençler Yenimahalle in Ankara and later to the Apple Bağdat Cadd...

I am a Royal Match player on iPhone and I have a problem with the in‑game chat. After a message I sent in the game, I noticed that nobody seems to see my messages anymore. I can write in chat, but it looks like my messages are either not visible to others or somehow ignored by the system. I do not k...

On 12 November 2025, I purchased an orange iPhone 17 Pro Max 512 GB from the Apple store. After approximately four months of normal use, the orange frame of the phone started to turn pink over the last week. When I took the device to the store where I bought it, they first told me that they would co...

EasyCep came to my company location to inspect my iPhone 14 Pro Max on-site and then purchased the device from me. My sales transaction number is EC26011100020. I was told that the payment would be deposited into my account within 2–3 days. However, 12 days have now passed, and I still have not rec...

I have been using my iPhone 13 for three years, and for the last two months the device has been heating up excessively and the battery is draining very quickly, even though I always use the original charger. Under normal daily use, the phone gets noticeably hot and the charge drops in a short time, ...

On November 20, 2025, I purchased an iPhone 17 along with an Apple Watch SE (2nd generation, 49 mm) from the 212 Vatan Bilgisayar store. Since the very first day I bought the phone, I have been experiencing a serious issue with WhatsApp video calls, and this problem is still ongoing. When I make a W...

I have been using an iPhone 13 that I purchased about one and a half years ago through the online marketplace N11, and I have recently experienced a serious issue with the battery. Over the past week, the battery health has dropped very rapidly, decreasing by approximately 3% in just five days, whic...

When I plugged in my 26-day-old iPhone 16 to charge on the night of December 31 using the original charging cable that came in the box and the original adapter I received from an authorized service center, burning occurred in both the cable and the adapter. The next morning, without attempting any i...

I have been using iPhone devices since 2016 and have both preferred Apple products myself and recommended them to people around me. However, the recent experience I have had with my iPhone 13 has unfortunately changed this perspective quite seriously. I purchased my iPhone 13 as a brand‑new device f...

On January 15, 2026, an Apple-branded power adapter purchased from the Apple Store and the original cable that came with my phone overheated severely while plugged into a wall outlet, causing the cable to melt. This incident occurred in my child’s bedroom and created a serious fire hazard, coming da...

When I first purchased my iPhone 15 Plus, I genuinely felt that I was using a high-quality device thanks to its features and performance. However, with every new software update, I have noticed a clear decline in both quality and user experience. After these updates, the phone behaves as if it has b...

My iPhone 16 Pro, which I purchased directly from Apple, is only three months old, yet it has completely stopped turning on since yesterday. The device shut down on its own and has not powered back on since. It has not been dropped, exposed to liquid, or subjected to any physical damage. I took the...

I purchased my iPhone 16 Pro Max brand new on February 26, 2025. Because the battery began to swell on its own, I delivered the device on December 26, 2025 to Gürgençler, an Apple Authorized Reseller located in Viaport, for warranty inspection. My device remained in service for approximately 15–16 d...

I purchased an iPhone 17 Pro Max 512 GB (Silver) from Hepsiburada (D-Market Inc.), invoiced on December 24, 2025. Only 17 days after receiving and starting to use the device, I noticed paint chipping and surface wear in multiple areas of the phone’s frame. There has been no dropping, impact, collisi...

I purchased my iPhone 16 on December 19, 2025, and after the most recent update, I started experiencing a serious battery and charging issue. With normal use, the device can’t make it through the day—its battery drains very quickly, and the problem has reached a level that makes the phone difficult ...