On 30.12.2022, I purchased a Kenwood Nutri Smoothie Blender from Media Markt. The product malfunctioned while still under warranty, and I sent it to the service center by courier on 30.10.2024. Their customer representatives informed me that the repair would be covered under warranty and had to be r...
We bought a Kenwood toaster, and the moment we plugged it in, it tripped the circuit breaker. We took it to the Kadıköy service center for repair. After waiting 10 days, we received it back, but the same issue occurred—plugging it in caused the breaker to trip again. On top of that, the buttons were...
Kenwood has been a complete disappointment. My dough mixer, which I hardly used, broke down, and for the past 6 months, the service center has claimed that the necessary part isn’t available. Every time I contact customer service, they say they will get back to me, but they never do. I strongly advi...
I purchased a Kenwood Airfryer from Media Markt on April 24, 2023. After just 3 months, the interior started peeling. I couldn’t return it right away, so I continued using it. A month ago, I sent it in for service, as it’s still under warranty. The Airfryer was never exposed to chemicals or washed i...
My Kenwood Air Fryer started rusting badly before even completing a year of use. While the product functions well, the top part is now completely rusted, making it unsightly and concerning. I’ve tried reaching out to Kenwood through their customer service line and Instagram, but I’ve received no res...
I own a Kenwood JE280 citrus juicer, and the squeezing cone broke. When I contacted customer service to order a replacement part, I was told it would take at least six months to be delivered. Additionally, they stated there was nothing more they could do to expedite the process, essentially suggesti...
I purchased a Kenwood blender, and it broke on the very first use. I took it to the service center on May 4, 2024, but over two months have passed without any resolution. Despite repeatedly contacting the service center for updates, all I’ve been told is that they’ve emailed the head office. Custom...
I was really excited when I bought the Kenwood FDM 301 food processor, but I ran into a problem while using it: the ingredients I mix end up in the inner compartment. When I brought it to the service center, they said there was nothing wrong with the product. Is this how it's supposed to work, as sh...
The Kenwood kMix Dough Mixer was a worthwhile investment. But now that I've used the whisk attachment frequently for two years, I can see that its surface is peeling. I notified the authorized service center right away because I was worried about the possible health effects of coming into touch with...
After only a few uses, the Kenwood 4110S dough mixer stopped working, turning the once-exciting purchase into a living nightmare. On October 9th, I sent it in for warranty service in hopes of finding a solution. I was given a 20-business day repair timeframe by the service center, but the issue is s...
I was really excited about my Kenwood BM230 bread maker, but after using it just once, I ran into a big issue. When I tried to make bread again, the dough didn't turn out right, so all the ingredients I used for making the bread ended up being wasted. I really wanted to fix the problem, so I tried c...
I just bought the Kenwood JE280 citrus juicer, but I'm having trouble with the juicing mechanism. I went to the service center to find a replacement part, but they told me they didn't have it. It was really confusing. Even if they don't have it in stock, they should be able to get the spare part tha...
I bought the Kenwood Chef XL KVL4100S kitchen mixer from the Media Markt website. When I got the product delivered, the packaging looked fine. But when I finally opened the box a few months later, I found out that the plastic cover, which is supposed to stop dough from splattering while mixing, was ...
I dropped off two Kenwood Air Fryer XXL fryers and one 8320 Chef XL Titanium Kitchen Chef, all Kenwood branded, at the authorized service center because they were not working properly. The fryers were sticking in the frying basins, and the Kitchen Chef had a problem with oil leaking. Even though a w...
I want to complain about the Kenwood BLM45.720SS 1000 Watt Blender - Stainless Steel product. These products are completely messed up because of manufacturing issues. The plastic parts underneath the glass jug are always broken when they arrive from the service. They gave us a new product that was s...
On June 17, 2023, we ordered the Kenwood HFP70.000BK Dual Air Fryer bk Copper via Kenwood Turkey's website under order number TS17062740. Along with it, we were supposed to receive a free Rösle Basic Line Vegetable Knife Stainless Steel 9 cm - 13715, which did not arrive. Despite our best efforts, w...
I just bought the Kenwood MOA 26 Airfry+ Oven, and according to the user manual, you can use the airfry mode to rotate potatoes. But I don't know how to start the rotation. When I reached out to customer service, they said they didn't know about any rotating feature. The service team also mentioned ...
I purchased the Kenwood kvl4170s Kitchen Chef (stand mixer) directly from Kenwood's website. Upon receiving the product, I noticed that the metal shaft connected to the up-and-down motion of the mixer head was problematic. It not only produced loud noises when in motion, but also caused the locking ...
I bought the Kenwood HFP90 air fryer in October 2022 with really high expectations, but my experience has been absolutely terrible. Ever since I bought it, the appliance has been completely useless because it gets way too hot. This causes it to randomly turn off and shut down every 15-20 minutes. I ...
