I have been experiencing an annoying noise coming from the rear wheel of my Segway Ninebot GT Max 3 Pro scooter since th...e very first day I purchased it on August 24, 2026. Even though the scooter was brand new, the noise never went away and has completely ruined my enjoyment of using it. Because of
I purchased a Segway Ninebot E2 Plus electric scooter from MediaMarkt on October 13, 2025. After only five months of use..., the scooter stopped working completely. Because of this, I delivered it to an authorized service center on July 1 for warranty repair. The service center informed me that the sc
I purchased a Segway Ninebot GT2 Max electric scooter from Şengüller on April 17, 2026, for approximately $757. After on...ly four months of normal and careful use, the scooter suddenly powered off while I was riding on July 30, 2026 and would not turn back on. When I took the scooter to an authorized
I have owned a Segway Ninebot Max G2 electric scooter for approximately one and a half years, and it has been experienci...ng recurring problems for nearly a full year. Different issues have appeared at different times, forcing me to take the scooter to an authorized service center repeatedly. About tw
On June 31, 2026, I purchased a Segway Ninebot E2 Plus II electric scooter from the BİM store located on Professor Tezok... Avenue in Yıldırım, Bursa. I assembled the scooter myself by carefully following the instructions in the user manual. Afterward, I downloaded the official app and successfully pai
I purchased my Segway Ninebot F2 electric scooter about one year ago, and it has been charged fewer than 100 times since... I bought it. On July 16, 2026, while plugging the scooter in to charge, the metal tip of the charger became lodged inside the scooter's charging port, causing the charger to separ
On June 25, I took my Segway Ninebot F2 Pro electric scooter to the Cantek Soğutma Authorized Service Center in Ataşehir..., Istanbul because of the well-known handlebar loosening issue affecting this model. Not only was this problem excluded from warranty coverage, but I was also charged approximately
I recently purchased a Segway Ninebot F2 electric scooter. When I opened the box and began assembling the scooter, I dis...covered that two screws required to secure the handlebar were missing from the package. Because these screws were not included, the handlebar cannot be properly fastened, making th
I purchased a Segway Ninebot C2 through Trendyol on May 9. On May 28, I had to take the scooter to an authorized service... center because of an electrical failure. The scooter would not power on or operate at all. I delivered it to the Motorcu Galip service center in İskenderun, Hatay for warranty rep
I purchased a Segway Ninebot F3 Pro electric scooter from MediaMarkt. I chose this model over scooters in the $420 price... range because I was told it offered better quality and performance, and I paid approximately $841 for it. Since I was new to electric scooters, I did not know exactly what to insp
I own a Segway Ninebot F2 Pro electric scooter purchased through Bilkom. After the rear tire developed a flat, I contact...ed the authorized service center on June 1, 2026, to ask for a price quote to replace both the front and rear tires. I was quoted approximately $58 for a single tire, not including
On April 15, 2026, I purchased a brand-new Segway Ninebot C2 Lite from the MediaMarkt store at Optimum Shopping Mall in ...Ankara for approximately $233. From the very first day, the scooter's battery performance has been far below expectations. Even with a full charge, the maximum distance I can trave
Overall, I am satisfied with my Segway Ninebot Max G3 electric scooter, but I am extremely disappointed with Segway's af...ter-sales support. For nearly one month, I have been trying to purchase both the left and right brake levers that are compatible with the Max G3, but I have been unable to find the
I purchased a Segway Ninebot F2 electric scooter through A101 Online. Approximately two weeks after receiving the scoote...r, I began experiencing several serious issues, including excessive play in the front suspension, looseness in the steering assembly, and battery performance problems. While riding
I purchased my Segway Ninebot F3 Pro from MediaMarkt in May 2025 under Bilkom's official warranty. Both the invoice and ...the product packaging clearly stated that the scooter was covered by Bilkom. About five days ago, I noticed an unusual noise coming from one of the wheels and contacted customer su
I purchased a Ninebot Segway electric scooter as a brand-new, 1-day-old device from the MediaMarkt store, for $563 in 4 ...installments on my credit card. When I used it for the first time, I noticed a serious wobbling issue in the handlebars. I later learned that this is a chronic problem and that man
On November 6, I purchased a Segway Ninebot Kickscooter Max G2 electric scooter on N11. I obtained the return code on No...vember 10 and sent the product back on November 11. I never used the scooter — I only opened the box to check the contents. However, the seller rejected my return request solely be
I purchased my Segway Ninebot F2 scooter in May 2025, and I have recently been experiencing a serious battery problem. A...s of November 10, 2025, I noticed that even after fully charging the scooter, it only lasts one to two hours, whereas before I could easily use it throughout the entire day. In add
On November 9, 2025, my Segway Ninebot F2 Pro scooter suddenly stopped while I was riding it and displayed error code 21... on the screen. The day before, this happened while going downhill with 90% battery, and today it occurred again on a flat road with 50% battery. The malfunction happened under dif
On October 25, 2024, I purchased a Segway Ninebot E2 Scooter from MediaMark...t Maltepe Piazza AVM. Since I was abroad, the product remained unused and u
On June 18, 2025, I purchased a Segway Ninebot E2 Plus electric scooter from the BİM store in Erdemli, Mersin (Invoice N...o: AF02025002603533) for ₺13,990 using my credit card. I used the scooter for only 69 days before it suddenly broke down. On the morning of August 26, 2025, while riding, the scoot
About six weeks ago, I purchased a Segway Ninebot F3 Pro scooter from Teknosa. Just two weeks ago, I encountered a serio...us issue with the rear brake disc, which became misaligned. Expecting the problem to be resolved under warranty, I took the device to the authorized service center, Esginler Otomas
I purchased a Segway Ninebot Max G2 electric scooter from MediaMarkt for ₺30,500, paid by credit card. Shockingly, on th...e first day of use, the scooter’s digital display showed a “Red 15” error, and the device completely malfunctioned. The very next day, I returned to the MediaMarkt store and reque
I have been using a Segway Ninebot F2 Pro scooter for about a month. The product was given to me as a gift, but from the... very first day I have faced a serious battery issue. The scooter requires 8 hours to fully charge, yet the charge drains completely in just 2 hours of use. What makes this worse
Segway is an American personal transportation brand established in 1999 by Dean Kamen. Known initially for its revolutionary two-wheeled self-balancing transporter, the company was acquired in 2015 by Beijing-based mobility firm Ninebot, forming the combined entity Segway-Ninebot.
Email: [email protected]
Phone: +1-866-473-4929 (1-866-4SEGWAY)
Segway operates in the micromobility and electric vehicle manufacturing sector, designing and producing short-distance transportation devices and robotics for consumers and commercial fleets.
Consumer feedback highlights significant frustration with after-sales support, warranty turnaround times, and component reliability, overshadowing positive views of the products' technical specifications.
If you have experienced issues with Segway products or customer service, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
