On October 25, 2024, I purchased a Segway Ninebot E2 Scooter from MediaMarkt Maltepe Piazza AVM. Since I was abroad, the product remained unused and unopened in its box until July 2025, when we returned to Turkey. When my children tried to use it, we discovered that the scooter would not charge and ...
On June 18, 2025, I purchased a Segway Ninebot E2 Plus electric scooter from the BİM store in Erdemli, Mersin (Invoice No: AF02025002603533) for ₺13,990 using my credit card. I used the scooter for only 69 days before it suddenly broke down. On the morning of August 26, 2025, while riding, the scoot...
About six weeks ago, I purchased a Segway Ninebot F3 Pro scooter from Teknosa. Just two weeks ago, I encountered a serious issue with the rear brake disc, which became misaligned. Expecting the problem to be resolved under warranty, I took the device to the authorized service center, Esginler Otomas...
I purchased a Segway Ninebot Max G2 electric scooter from MediaMarkt for ₺30,500, paid by credit card. Shockingly, on the first day of use, the scooter’s digital display showed a “Red 15” error, and the device completely malfunctioned. The very next day, I returned to the MediaMarkt store and reque...
I have been using a Segway Ninebot F2 Pro scooter for about a month. The product was given to me as a gift, but from the very first day I have faced a serious battery issue. The scooter requires 8 hours to fully charge, yet the charge drains completely in just 2 hours of use. What makes this worse ...
I own a Segway F3 Pro scooter, and for the past 10 days I have been trying to schedule a maintenance and repair appointment through the official online system for the Antalya authorized service center. Despite multiple attempts, the system repeatedly shows errors and does not allow me to create a bo...
On April 14, 2025, I purchased a Segway Ninebot F2 Pro Scooter, expecting to benefit from its main feature: the foldable design. However, the hinge lock is so stiff that the folding function is practically unusable. From the first day, it has required an excessive amount of force—like using a hydrau...
On July 27, 2025, I purchased a Segway Ninebot F3 Pro Scooter from Vatan Bilgisayar. At first, I was very happy with its motor performance, comfort, suspension system, and lighting. One of the main reasons I chose this model, however, was because it was advertised as water-resistant. On Segway’s off...
On July 20, 2025, I purchased a Segway Ninebot F2 II (2025) Scooter from Media Markt for my child. Shockingly, just three days later, the scooter developed a software malfunction and would no longer power on or off. The next day (Thursday), I took the brand-new scooter to the Netser authorized servi...
I recently purchased a Segway Ninebot F2 Pro Scooter, but just one week after buying it, the scooter stopped charging completely. To resolve the issue, I delivered the product to the authorized service center in Bağcılar, Istanbul. The technicians tested it and confirmed that the scooter would not c...
I recently purchased a Segway Ninebot F2 II electric scooter. While I’m generally satisfied with its performance, I’ve run into a frustrating problem: folding the scooter is nearly impossible. Even when I pull the pin as required, the other latch refuses to move. It feels like a mechanical issue bec...
On June 27, 2025, I ordered a Segway ZT3 Pro scooter through Hepsiburada. The scooter arrived without issue and I’ve been actively using it since. The device itself works perfectly, and I have no complaints about its performance. However, my frustration is with Segway Türkiye and its authorized dea...
I purchased a Segway F2 electric scooter from Media Markt, and during the setup stage the kickstand (footstand) broke off in my hand. No pressure or force was applied—it simply detached unexpectedly. The next day, I contacted the authorized service center to report the issue. Instead of offering as...
I purchased a Segway Ninebot F2 Pro electric scooter, and while still under warranty, the front wheel started moving independently from the steering column. I immediately sent it to the authorized service center for inspection. They reported that a small part inside the fork had broken, but instead ...
I purchased the Segway-Ninebot Max G2 scooter and was not provided with any guidance on installation or setup. I had to assemble it at home by myself and install the app. After using it, I realized that the scooter does not reach the legal maximum speed of 25 km/h in Turkey; instead, it remains stuc...
On April 30, I purchased a Segway Ninebot G2 Max scooter from Media Markt. While riding, the rear wheel rim suddenly broke. I immediately contacted Bilkom, the authorized service provider, expecting warranty support. Instead, they informed me that because the control unit is inside the rear wheel, w...
I purchased the Segway ZT2 Pro scooter about a month ago, mainly because the box clearly advertised a 70 km range on a full charge. However, in real use this claim is completely misleading. No matter which riding mode I use, the scooter does not come close to 70 km. In normal mode, on a full charge,...
I purchased a Segway scooter with the expectation of quality and reliability, but I have not been able to use it properly since day one. The scooter has been sent to service four times in a row for the same recurring fault, yet each time it was returned to me without any real repair being done. The ...
I recently purchased a Segway Ninebot E2 Plus scooter, only 3–4 days ago, and I am already experiencing a serious problem. Even with a full charge, the scooter only lasts about half an hour before the battery drains completely. Since the product is brand new, I expected it to perform much better and...
I sent my Segway scooter to service because it broke down, but for the past month I have been caught in a cycle of miscommunication and excuses. I shipped it with an agreement number, yet the technical service blames Aras Kargo, and Aras Kargo blames the technical service. Because of this disagreeme...
I purchased a Segway Ninebot G2 Max electric scooter from Decathlon Vadi İstanbul, fully expecting the product to be covered under warranty. However, despite being sold as a “warranted product,” I am now being denied proper service. During a normal ride, the signal cover fell off, clearly due to a m...
I recently purchased a brand-new Ninebot Max G2 scooter and immediately noticed a serious battery performance issue. While riding on a flat seaside road in drive mode, the scooter consumed 45% of its charge in just 9 kilometers. Based on this calculation, the total range is only about 20 kilometers....
About a year and a half ago, I purchased the Segway Ninebot F2 Pro Kickscooter, which was advertised with “puncture-proof” tires. Unfortunately, despite this promise, the rear tire punctured. I contacted Segway’s authorized service center in Mahmutbey Bağcılar (Kültür Teknik Servisi), and the respon...
