COS

At the beginning of summer, I bought a pair of grey pants from COS. I wore the pants only once, and after about four hou...rs of routine wear, the fabric began tearing and unraveling. For the pants to end up in this condition after such a short time and on the very first wear made me believe there is a...

On May 2, I placed an order for a T-shirt on the COS Turkey website, paying in Euros. My order number is 44b638-193, and... I paid approximately $87 based on the exchange rate at the time. Even though nearly a month has passed, my items still have not arrived, and I have received no information regardi...

On March 25, I ordered several white t-shirts from the Costürkiye website and paid a total of over $79. During checkout,... I did not see any clear notice indicating that the items would ship from abroad, or it was not sufficiently clear, so I assumed they would arrive within a normal delivery timefram...

On September 15, 2024, I placed an online order with COS totaling $103. As of December 4, my package has neither arrived... nor have I received any updates. I have sent multiple complaint emails through their online platform, but for months, there has been no response. It’s frustrating and unacceptable...

I placed an order on the COS website two weeks ago, and the product has still not arrived. After researching, I discover...ed numerous complaints about similar issues with this site, raising concerns that it might not be legitimate. Despite being charged ₺3500, I have received nothing in return and hav...

I am facing an ongoing return issue with COS, and the experience has been extremely frustrating. I’ve been going back an...d forth between their Zorlu and İstinyePark stores, yet the problem remains unresolved. I have my receipt and the card used for the transaction, which was processed through QNB. Ho...

I recently made a purchase on what I believed was the official Cos online store. The payment was successfully processed ...by my bank, but I later discovered the website was fake. Now, I cannot cancel the transaction or get a refund. It is shocking that such a reputable brand has not taken action to pr...

I made a purchase from what I believed to be the official Cos online store. After receiving a verification code from my ...bank, the payment was processed without entering the code. However, no product was delivered, and I later discovered that the website was fake. To make matters worse, the amount ch...

A couple of weeks ago, I came across COS products with prices that seemed unusually low. As a regular COS customer, I im...mediately suspected something was off due to the drastic price difference. Fortunately, I didn’t rush into buying, but after doing some research today, I realized the situation is ...

How can a global brand like COS fail to implement basic cybersecurity measures? I purchased several items, but when I no...ticed discrepancies between the amount charged by the bank and my purchases, I became suspicious. I repeatedly called the İstinyePark store for assistance. After much effort, they...

I made a purchase from the COS website, but the amounts charged to my card were incorrect and remained as pending transa...ctions. Additionally, the website failed to provide proper guidance on resolving this issue. To protect my account, I had to block my card and file a dispute with my bank. This si...

I placed an order on July 15, 2024, for five t-shirts (order code m470059613CN) from COS. It has been 2.5 months, and my... items still have not arrived. When I emailed for updates, I was told to "wait patiently" as the package might be stuck in customs. Despite this, there has been no progress or comm...

I purchased a COS t-shirt but couldn’t even use it. When I tried to remove the tag, the COS logo on the back came off wi...th it, leaving two holes in the fabric. I returned to the store to request an exchange, but they outright refused, stating they couldn’t process a replacement. I even mentioned th...