On September 15, 2024, I placed an online order with COS totaling $103. As of December 4, my package has neither arrived nor have I received any updates. I have sent multiple complaint emails through their online platform, but for months, there has been no response. It’s frustrating and unacceptable...
I placed an order on the COS website two weeks ago, and the product has still not arrived. After researching, I discovered numerous complaints about similar issues with this site, raising concerns that it might not be legitimate. Despite being charged ₺3500, I have received nothing in return and hav...
I am facing an ongoing return issue with COS, and the experience has been extremely frustrating. I’ve been going back and forth between their Zorlu and İstinyePark stores, yet the problem remains unresolved. I have my receipt and the card used for the transaction, which was processed through QNB. Ho...
I recently made a purchase on what I believed was the official Cos online store. The payment was successfully processed by my bank, but I later discovered the website was fake. Now, I cannot cancel the transaction or get a refund. It is shocking that such a reputable brand has not taken action to pr...
I made a purchase from what I believed to be the official Cos online store. After receiving a verification code from my bank, the payment was processed without entering the code. However, no product was delivered, and I later discovered that the website was fake. To make matters worse, the amount ch...
A couple of weeks ago, I came across COS products with prices that seemed unusually low. As a regular COS customer, I immediately suspected something was off due to the drastic price difference. Fortunately, I didn’t rush into buying, but after doing some research today, I realized the situation is ...
How can a global brand like COS fail to implement basic cybersecurity measures? I purchased several items, but when I noticed discrepancies between the amount charged by the bank and my purchases, I became suspicious. I repeatedly called the İstinyePark store for assistance. After much effort, they...
I made a purchase from the COS website, but the amounts charged to my card were incorrect and remained as pending transactions. Additionally, the website failed to provide proper guidance on resolving this issue. To protect my account, I had to block my card and file a dispute with my bank. This si...
I placed an order on July 15, 2024, for five t-shirts (order code m470059613CN) from COS. It has been 2.5 months, and my items still have not arrived. When I emailed for updates, I was told to "wait patiently" as the package might be stuck in customs. Despite this, there has been no progress or comm...
I purchased a COS t-shirt but couldn’t even use it. When I tried to remove the tag, the COS logo on the back came off with it, leaving two holes in the fabric. I returned to the store to request an exchange, but they outright refused, stating they couldn’t process a replacement. I even mentioned th...
I placed an order on the COS website, and it has been a week, yet my items haven’t been shipped. This seemed unusual, so I decided to research the site, only to find multiple reports claiming it’s a fake website. To make matters worse, my payment was charged in USD, and I lost around ₺3000. Now, I ...