Brand Overview: ShareChat
ShareChat is an Indian social media platform developed by Mohalla Tech Pvt. Ltd. The company was founded in 2015 and focuses on regional language content and social networking for users across India.
Contact Info
Customer support email: [email protected]
Grievance email: [email protected]
Phone number: No official customer support phone number is publicly available.
Industry and Operations
ShareChat operates in the social media and digital content industry, primarily targeting users who prefer regional languages. It allows users to create, share, and discover content such as videos, images, and text posts.
- Short-form video and content sharing platform
- Regional language social networking
- User-generated content including memes, status updates, and videos
- In-app engagement features such as messaging, commenting, and following
- Monetization through ads, creator programs, and virtual gifting
User Sentiment
User sentiment toward ShareChat is mixed to negative, with recurring concerns around moderation, account access, and platform stability.
- Accounts being suspended or banned without clear explanation
- Difficulty recovering hacked or locked accounts
- Concerns about inappropriate or misleading content appearing on the platform
- Slow or unresponsive customer support
- Technical issues such as app crashes, lagging, and login failures
- Problems related to withdrawals, rewards, or creator earnings
- Privacy concerns and misuse of personal data
Share Your Experience
If you’ve experienced issues with ShareChat, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.