On Sunday, October 14, I purchased a subscription through the Investing.com website and paid approximately $40 as a one-time charge using my credit card. However, after purchasing the subscription, I realized that the data provided is delayed by about 15 minutes. This makes the service completely unsuitable for my intended use, and I do not consider the $40 I paid to be reasonable under these conditions.
I spent a long time searching the website to cancel the subscription, but I could not find any option to cancel it anywhere. While subscribing is extremely easy, canceling the subscription has been made nearly impossible, which has caused me serious frustration. Since there is no live support on the site, I was only able to contact them via email.
Yesterday, I emailed Investing.com requesting that my subscription be canceled and that a refund be issued. I was told that the issue would be resolved within 24 hours. However, nearly 48 hours have now passed, and no action has been taken and no solution has been provided. I am extremely dissatisfied with Investing.com’s approach, both due to how difficult the cancellation process is and because no response was provided within the promised timeframe.
I am requesting that my subscription be canceled immediately and that the $40 charged to my card be refunded. I want this issue and the inconvenience I experienced to be resolved as soon as possible.
Because of the automatic annual renewal of the Pro subscription I was using on the Investing.com website, approximately $94 was charged to my credit card on December 13. This charge was made automatically even though I did not give any approval and had absolutely no intention of renewing the subscri...
On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...
I started a subscription on Investing.com last October and canceled it on 18/11/2025. However, today, 18/11/2025 at 11:56, I noticed that $356 was charged to my credit card without my knowledge. Even though I canceled my subscription, being charged like this has caused me serious inconvenience. My ...
I purchased the Investing Pro data package from Investing.com, expecting real-time data, but instead, I’m getting data that is delayed by 15 minutes. This kind of data is already available for free on numerous apps and websites, so I feel completely misled by their service. When I emailed them to ad...
I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...