On Monday, December 29, 2025, I purchased a subscription to the Investing app through the App Store and paid $42 in a single charge using my credit card. My purpose in subscribing was to track real-time stock prices. However, after purchasing the subscription, I realized that the data shown in the system is delayed by approximately 15 minutes, which makes it completely unsuitable for my intended use.
When I tried to cancel the subscription, I searched extensively within the mobile app but could not find any option to cancel the subscription. While subscribing is extremely easy, making cancellation almost impossible has caused me serious frustration. Since there is no live support available on the site, I was only able to contact them via email.
Yesterday, I emailed Investing.com requesting that my subscription be canceled and that a refund be issued. I was told that the issue would be resolved within 24 hours, but nearly 48 hours have passed and no action has been taken, nor has any concrete solution been provided. I am extremely dissatisfied with Investing.com’s approach, both because the cancellation process is so difficult and because they failed to respond within the promised timeframe.
I am requesting that the 15-minute delay in stock price data be fixed, or, if this is not possible, that my subscription be canceled immediately and that the $42 charged to my credit card be refunded. I ask that the inconvenience I have experienced be resolved as a matter of urgency.
On Sunday, October 14, I purchased a subscription through the Investing.com website and paid approximately $40 as a one-time charge using my credit card. However, after purchasing the subscription, I realized that the data provided is delayed by about 15 minutes. This makes the service completely un...
I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...
I purchased the Investing Pro data package from Investing.com, expecting real-time data, but instead, I’m getting data that is delayed by 15 minutes. This kind of data is already available for free on numerous apps and websites, so I feel completely misled by their service. When I emailed them to ad...
On January 14, 2026, I purchased an Investing Pro subscription through Investing.com. On the same day, even though I am legally entitled to a 14-day free cancellation (cooling-off) period, I canceled the subscription both through my account and separately by sending an email requesting cancellation ...
On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...