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Complaints

221 complaints
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HINTAPP.COM Keeps Charging My Card Daily Without My Authorization

9

For about two weeks my card has been charged every day with an amount of approximately 5.42 RON by a company appearing o...

Hint App Subscription Charges Continue Despite No Account

14

For several months, Hint App has been charging my checking account without my permission and without me even knowing wha...

Who Is Hint And Why Are They Able To Take My Money On Cash App

15

I recently discovered that the “Hint” app has been charging my Cash App account without my knowledge or consent. I have ...

Hint Subscription Charge I Never Approved or Accepted

13

I am writing to report that I am being charged 34.99 dollars by Hint for something I have not purchased and a subscripti...

Request To Cancel Subscription And Prevent Future Charges

16

I am contacting you regarding a possible subscription associated with my Hint account. On 22/09/2026, I clicked on an In...

I Do Not Want To Use Hint Services

13

Through this complaint I would like to report an unwanted subscription and request both cancellation and a refund. Via t...

Hint America Refund Request for Unauthorized $42.39 Charge

12

On September 25, 2026, a payment of 42.39 USD to Hint America Inc appeared in my Cash App account under the name “Fredli...

I Was Charged by Hint America Without Authorization and Want a Refund

8

I recently noticed that Hint America has started taking money from my Cash App card without my authorization. On 09/10 t...

Hintapp Fraud Payment

22

On 18/09/2026, an unauthorized subscription payment of $29.99 was attempted from my Google Wallet account for a service ...

Cancel Hint Subscription & Refund

14

I am writing to report an unauthorized charge of 29,99 € related to HINTAPP.COM/US that has appeared on my bank card, is...

Hint App Refund

16

I have noticed four unexpected charges of $29.99 each from Hint, which I believe is related to an app subscription I tho...

Want Hint App Refund

12

I am writing regarding an unauthorized subscription charge from Hint that appeared on my government-issued Mastercard in...

Hint.app Wellingting Unauthorised Charge

27

I was charged an amount of R486.04 on 3 September 2026 by “HINTAPP.CO WILMINGTO…” via my Standard Bank card, even though...

Hintapp.com/US Charges Unauthorized Card Fees Without Customer Consent

24

I am writing to complain about an unauthorized charge made today on my Zenith Bank account by HINTAPP.COM/US. On 01/09/2...

Resolved

Hint Has Charged Me Without My Knowledge

29

"Thank you for making sure my complaint was heard there was no need of me unaware of what was happening until now so I appreciate all your help."

I am writing regarding an unauthorized payment taken via PayPal from my acc...

Hint App Charged $29.99 Without Authorization Through Cash App

27

Since June 2026, I have been repeatedly charged by a service called Hint App even though I have never signed up for this...

Unauthorized €29.99 Charge From HINTAPP.COM Debited Without Consent

43

On 23.08.2026 an unknown charge of 29.99 € from HINTAPP.COM/US with the phone number +1 646 845 18** was taken from my c...

Hint App Needs to Refund My PayPal and American Express Charges

71

I recently noticed several unauthorized charges related to the Hint app, even though I never subscribed to the service o...

Unauthorized PayPal Charge From Hint Needs a Refund

113

I recently discovered that an amount of 29 was withdrawn from my PayPal account by a company or app called “Hint” on 10 ...

Hint American Unauthorized Charge - Refund and Cancellation

41

Recently, I discovered a charge of 29.99 USD taken from my First Horizon bank account with the description related to “H...

Hintapp Charged Monthly After One-Off Soulmate Sketch Purchase

69

I live in the UK and I am writing about four payments of £29.99 each that were taken via PayPal by a company called “Hin...

My Cash App Card Was Charged by Hint Without My Permission

44

My name is Violet W*** and I am writing about unauthorized charges taken from my Cash App card by a service called Hint....

I Was Charged by Hint Without Ever Signing Up

11

On June 19, 2026, at around 2:58 a.m., an amount of $29.99 was taken directly from my debit card/checking account for a ...

Brand Overview: Hint

Hint (accessible via hint.app) is an online astrology, horoscope, and self-reflection platform launched in 2018. Operated under Hint America Inc. and developed by Ruby Labs, the platform provides astrology guidance, birth chart readings, and personality insights through web and mobile applications.

Contact Info

Users seeking assistance or account management can reach Hint using the following details:

  • Customer Support Email: [email protected]
  • Phone Number: No official customer service phone number is publicly provided. All inquiries and cancellation requests are processed through email and the online support portal.

Industry and Operations

Hint operates in the digital lifestyle, mobile application, and consumer astrology software sector. The platform utilizes a recurring subscription model, commonly drawing users in through online advertisements, personality assessments, and introductory trial offers.

Its primary features and services include:

  • Natal Chart and Horoscope Analysis: Detailed birth chart breakdowns, personalized horoscopes, and daily astrological guidance.
  • Compatibility Insights: Relationship reports and zodiac compatibility readings.
  • Palmistry and Specialty Readings: Digital palm readings and personalized soulmate sketches.
  • Astrologer Messaging: In-app chat consultations with astrologers for individualized questions.

User Sentiment

Consumer sentiment toward Hint is significantly critical, with the vast majority of discussions centering on deceptive enrollment flows, billing issues, and challenges in halting payment renewals.

  • Unexpected and Recurring Charges: A large volume of users report unexpected charges on their debit or credit cards after participating in low-cost introductory trials or one-time promotional offers.
  • Confusing Cancellation Procedure: Because many subscriptions are registered directly through the website rather than through the Apple App Store or Google Play Store, users frequently struggle to find where the subscription is active to stop auto-renewal.
  • Strict No-Refund Policy: Users commonly express frustration when seeking refunds for auto-renewed fees or unintended charges, noting that requests are routinely rejected under strict non-refundable terms.
  • Support Accessibility and Delays: Many reviewers report slow response times, reliance on automated messages, and difficulty obtaining resolutions when attempting to dispute transactions via customer service.

Share Your Experience

If you’ve experienced issues with Hint, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.