Paid for Investing.com Pro but still get delayed data and missing features—what’s the fix?

1 Display

Xolvie Resolution Specialist January 23, 12:35 pm

Some users report getting delayed price/data feeds (often ~15 min) instead of true real-time data, which feels like free data rather than the paid service you expected.

This mismatch between what was advertised and what you see often causes frustration and complaints about value.

First ensure your Pro purchase is correctly restored in the app or web, log out and back in, and check you’re using the right account; sometimes reinstalling or “Restore Purchases” can fix access.

If data still seems delayed or promised features are missing, file your complaint on Xolvie to bring attention to the issue.

Vote

Related Complaints

InvestingPro Pro+ Subscription Not Activated After Payment

Arvind

I am reporting a serious failure in the InvestingPro subscription and billing process. On January 24, 2026, I purchased a 2‑year InvestingPro Pro+ pla...

investingpro-pro-subscription-not-activated-after-payment-3.jpg

Investing Pro Subscription Turned Inactive After Reinstall

Mustafa

I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...

Paid for Investing.com Pro but Can’t Access Service, Need Urgent Fix

Gizemce

Even though I have a Pro subscription with Investing.com and paid for August, I’m still unable to use the service. I contacted the technical team, but their suggestions were insufficient, and the issue remains unresolved. It’s frustrating to not be able to access a service that I’ve already paid for...

Investing.com Pro Package Delivers Delayed Data – Not Worth the Purchase

Emine

I purchased the Investing Pro data package from Investing.com, expecting real-time data, but instead, I’m getting data that is delayed by 15 minutes. This kind of data is already available for free on numerous apps and websites, so I feel completely misled by their service. When I emailed them to ad...