I trusted Aegean Airlines and booked round-trip tickets to Rhodes Island—departure on May 29 and return on June 3—for what was supposed to be my honeymoon. While preparing for my Schengen visa application, I found out that Aegean canceled my outbound flight without notifying me. This was only discov...
On April 4, 2025, we were scheduled to fly from Athens to Istanbul. Unfortunately, we got lost trying to reach the airport and also experienced issues with our luggage. As a result, we missed our flight. According to Aegean Airlines’ stated policies, passengers in distress are advised to “get in tou...
During my flight from Athens to Istanbul with Aegean Airlines, the handle of my suitcase was broken. Upon arrival at Istanbul Airport, I was told that Çelebi handles ground services for Aegean. I went there to report the issue, but no one assisted me in person. Instead, I was told to send an email. ...
On my recent Aegean Airlines flight from Athens to Frankfurt, I experienced a disappointing lack of service. Sitting in seat 31A, I noticed that the in-flight coffee service started from the front rows. By the time the attendants reached the rear of the plane, there was no coffee left for passengers...
I purchased round-trip tickets from Aegean Airlines for the İzmir-Athens-İzmir route. While traveling from İzmir to Athens, I had no issues with online check-in or purchasing extra baggage. However, on my return from Athens to İzmir, I encountered a system error that began a day before my flight, pr...
I purchased round-trip tickets to Montenegro from Enuygun, with a return flight scheduled for June 18 at 5:35 PM with Aegean Airlines. When I arrived at the check-in counter, I was told that my name wasn’t on the flight list. I showed the staff my booking details and screenshots from Enuygun, but th...
Dear Aegean Airlines Customer Support, I experienced significant inconvenience due to missed connections caused by flight delays on May 26, 2024. The Istanbul to Athens flight delay led to missing the same-day 18:30 Athens to Mykonos flight. As a result, I incurred a €50 penalty for the rental car....
Aegean Airlines has been the worst airline experience I’ve ever had. On May 26, 2024, my Istanbul-Athens flight was delayed, causing me to miss my 6:30 PM Athens-Mykonos flight the same day. As a result, I had to pay a €50 fine to the car rental company. On the return trip, another delay caused me t...
On March 9, 2024, during my Athens-Istanbul flight, my large suitcase was delivered damaged. Celebi Ground Handling, responsible for Aegean Airlines' handling, only provided me with a report and asked me to resolve the issue on my own. I can't reach Aegean Airlines as their number is international, ...
I'm having trouble cancelling my ticket with Aegean Airlines. My visa application was denied, and I need to cancel my ticket. They suggest changing the date, but since I couldn’t obtain a visa, changing the date is pointless. When I purchased the ticket, it was stated that taxes would be refunded up...
I want to address an issue I faced with Aegean Airlines on my Izmir-Athens and Athens-Izmir flights. Traveling from Izmir to Athens, I carried a backpack and a cabin bag without any extra fees or warnings about carrying only one item in the cabin. However, on my return flight from Athens to Izmir, I...
We bought round-trip tickets from Aegean Airlines for our trip from Istanbul to Barcelona. We received an email informing us that the Istanbul to Barcelona flight has been postponed, but unfortunately, we have been unable to get in touch with the company. According to reports, the company is located...
I recently had a disheartening experience with Aegean Airlines during my flight. The visual condition of the aircraft was extremely disappointing, with worn-out seats, dangling threads, and tape-like patches covering torn window panes. It was a far cry from the standard I expected and have experienc...
Just had a connecting flight with Aegean Airlines from Mykonos to Istanbul, with a layover in Athens. Regrettably, upon reaching Istanbul, my luggage did not accompany me and has been reported as lost. This situation has been incredibly frustrating and upsetting for me, especially because I couldn't...
I purchased a flight ticket from the Greek airline Aegean Airlines for my trip to another country. Despite having previously applied for a residence permit and possessing a green passport, I was denied boarding on January 12, 2023, at 16:50 for the flight from Istanbul Airport to Warsaw Airport (WAW...
I bought a ticket from Aegean Airlines to Greece via Tripair, but unfortunately, when I attempted to request a refund, my money was not returned. Your Tripair reference number is 41060948. After submitting the refund form on the Aegean Air website, I encountered an error message indicating that the ...
I purchased a ticket from Aegean Airlines for my trip to another country. Despite having applied for a residence permit and possessing a green passport, I was not allowed to board the flight from Istanbul Airport to Warsaw Airport (WAW) on January 12, 2023, at 16:50. I faced issues due to the ignora...