Brand Overview: Aegean Airlines
Aegean Airlines is the flag carrier airline of Greece and is operated by Aegean Airlines S.A.. Founded in 1999, the airline provides domestic and international passenger flights across Europe, the Middle East, and surrounding regions. Aegean Airlines is a member of the Star Alliance network and is known for its regional and European flight operations.
Contact Info
Customer Support Email: [email protected]
Customer Support Phone: +30 210 6261000
Industry and Operations
Aegean Airlines operates in the commercial aviation and passenger transportation industry. The company offers scheduled flights, loyalty programs, and travel-related services through online and airport-based operations.
- Domestic and international passenger flights
- Online booking and mobile check-in services
- Business and economy class travel options
- Frequent flyer and loyalty programs
- Travel add-ons including baggage and seat selection
- Partnerships through the Star Alliance network
- Regional and European route operations
- Mobile apps and web-based travel management tools
User Sentiment
User sentiment toward Aegean Airlines is mixed. While many travelers appreciate the onboard service and regional connectivity, complaints commonly focus on refund delays, baggage handling, flight disruptions, and customer support responsiveness.
- Complaints about delayed or canceled flights
- Difficulties receiving refunds after disruptions
- Users reporting lost, delayed, or damaged baggage
- Slow or limited customer support responses
- Complaints regarding compensation claim processes
- Issues involving booking changes and ticket modifications
- Users reporting delays in communication during disruptions
- Concerns regarding additional baggage and service fees
- Problems with online check-in and mobile app functionality
- Frustration over long waiting times for issue resolution
Share Your Experience
If you’ve experienced issues with Aegean Airlines, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.