Aegean Airlines Logo

Aegean Airlines

Aegean Airlines Logo
Aegean Airlines

Complaints

17 complaints
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Aegean Airlines App Glitch Made Me Wrong Date Flight Ticket Purchase

13

On 23 May 2026, I purchased 2 tickets via the Aegean Airlines mobile application under the booking reference 8VFDRD for ...

Aegean Airlines Denied Boarding Due To Overbooking Despite Check In

65

I had a serious problem with my Aegean Airlines booking with reference number 74F37C on my flight from Belgium to Athens...

Aegean Airlines System Error Gave Me the Wrong Flights and I Was Blamed For It

32

I’m extremely disappointed with my recent booking experience with Aegean Airlines. I selected very specific flights to a...

Aegean Airlines Canceled My Flight Without Notice

68

I trusted Aegean Airlines and booked round-trip tickets to Rhodes Island—departure on May 29 and return on June 3—for wh...

Aegean Airlines Canceled My Flight Without Notice

I Missed My Aegean Airlines Flight Due to Lack of Support

69

On April 4, 2025, we were scheduled to fly from Athens to Istanbul. Unfortunately, we got lost trying to reach the airpo...

Aegean Airlines Broke My Luggage Handle and Refused Repair Compensation

53

During my flight from Athens to Istanbul with Aegean Airlines, the handle of my suitcase was broken. Upon arrival at Ist...

Aegean Airlines Broke My Luggage Handle and Refused Repair Compensation
Aegean Airlines Broke My Luggage Handle and Refused Repair Compensation

Aegean Airlines Athens-Frankfurt Flight Lacked Coffee for Rear Passengers

61

On my recent Aegean Airlines flight from Athens to Frankfurt, I experienced a disappointing lack of service. Sitting in ...

Overcharged for Extra Baggage Due to Aegean Airlines System Error

82

I purchased round-trip tickets from Aegean Airlines for the İzmir-Athens-İzmir route. While traveling from İzmir to Athe...

Aegean Airlines Complaint - Missed Connections Causing Loss!

95

Dear Aegean Airlines Customer Support, I experienced significant inconvenience due to missed connections caused by flig...

My Luggage Damaged on Aegean Airlines Flight - No Resolution from Airline

102

On March 9, 2024, during my Athens-Istanbul flight, my large suitcase was delivered damaged. Celebi Ground Handling, res...

My Luggage Damaged on Aegean Airlines Flight - No Resolution from Airline
My Luggage Damaged on Aegean Airlines Flight - No Resolution from Airline
My Luggage Damaged on Aegean Airlines Flight - No Resolution from Airline
My Luggage Damaged on Aegean Airlines Flight - No Resolution from Airline

Aegean Airlines Won't Cancel My Ticket After Visa Rejection

97

I'm having trouble cancelling my ticket with Aegean Airlines. My visa application was denied, and I need to cancel my ti...

Aegean Airlines Baggage Policy on Izmir-Athens Route Cost Me Extra

82

I want to address an issue I faced with Aegean Airlines on my Izmir-Athens and Athens-Izmir flights. Traveling from Izmi...

My Aegean Airlines Flight Delayed. No Contact Support for Refund

76

We bought round-trip tickets from Aegean Airlines for our trip from Istanbul to Barcelona. We received an email informin...

Aegean Airlines Disappointing Visual Experience and Outdated Aircraft

78

I recently had a disheartening experience with Aegean Airlines during my flight. The visual condition of the aircraft wa...

Lost Bag on Aegean Airlines Mykonos to Istanbul Flight

81

Just had a connecting flight with Aegean Airlines from Mykonos to Istanbul, with a layover in Athens. Regrettably, upon ...

Brand Overview: Aegean Airlines

Aegean Airlines is the flag carrier airline of Greece and is operated by Aegean Airlines S.A.. Founded in 1999, the airline provides domestic and international passenger flights across Europe, the Middle East, and surrounding regions. Aegean Airlines is a member of the Star Alliance network and is known for its regional and European flight operations.

Contact Info

Customer Support Email: [email protected]

Customer Support Phone: +30 210 6261000

Industry and Operations

Aegean Airlines operates in the commercial aviation and passenger transportation industry. The company offers scheduled flights, loyalty programs, and travel-related services through online and airport-based operations.

  • Domestic and international passenger flights
  • Online booking and mobile check-in services
  • Business and economy class travel options
  • Frequent flyer and loyalty programs
  • Travel add-ons including baggage and seat selection
  • Partnerships through the Star Alliance network
  • Regional and European route operations
  • Mobile apps and web-based travel management tools

User Sentiment

User sentiment toward Aegean Airlines is mixed. While many travelers appreciate the onboard service and regional connectivity, complaints commonly focus on refund delays, baggage handling, flight disruptions, and customer support responsiveness.

  • Complaints about delayed or canceled flights
  • Difficulties receiving refunds after disruptions
  • Users reporting lost, delayed, or damaged baggage
  • Slow or limited customer support responses
  • Complaints regarding compensation claim processes
  • Issues involving booking changes and ticket modifications
  • Users reporting delays in communication during disruptions
  • Concerns regarding additional baggage and service fees
  • Problems with online check-in and mobile app functionality
  • Frustration over long waiting times for issue resolution

Share Your Experience

If you’ve experienced issues with Aegean Airlines, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.