Puma

On 23 August 2025, I bought a Puma Life Style model shoe from Boyner Dynamic, and on only the second wear, both pairs developed a visible deformation around the mouth area. Using a product just twice and seeing this kind of issue left me genuinely let down. I handed the shoes back to Boyner on 23 Se...

I bought a pair of Puma sneakers from the Flo store in Cevahir Mall, Istanbul, two years ago. I have only worn them 3–4 times, and their quality is really poor, as you can see from the images. When I went to the Flo store, they told me they couldn’t do anything because I bought them two years ago. I...

When I initially purchased my Puma shoes, they were a stunning bright white and appeared fantastic. I used them exclusively indoors at a private gym, anticipating they would remain in excellent shape for an extended period. Unfortunately, as time went on, they faded to a dull, nearly sandy gray, and...

I purchased a very expensive product of the season from the Puma store at Viaport Venezia. Within one year, the inner lining developed an issue where a metal part protruded, causing pain in the heel. The product was sent for inspection, and we were told that we would receive updates via SMS. However...

The Puma brand sports shoes were sold with a warranty, but within two months, the inner fabric of the shoes tore apart. I always used them with care and only for light daily walking, so there was no misuse on my part. When I sent them in for an exchange, my request was rejected on the grounds that t...

I ordered shoes from the Puma brand's website on 16.10.2024. After a few months, tears appeared on the inner lining of the shoes, the outer side started to split, and the Puma logo on the outside began to peel off. I then contacted after-sales service, and they claimed it was a user error, stating t...

I purchased a Ferrari RS-X (code: RS-X30781805-4067979522403) from the Puma store on 11/09/2024 with order number A702024000000757. The product has visible splitting at the tip and sides. Despite submitting the test form twice, the issue was not approved as a manufacturing defect. I took good care o...

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I bought Puma brand shoes about 1 year ago, I used them for about 8 months for only 3-4 hours a day. As can be seen from the picture, there are no impacts or defects on the shoes. However, the lining on both sides of the heel inner part has torn. When I went to the place where I bought them, I was t...

Recently, I purchased a pair of shoes from Puma, believing I was selecting a trustworthy brand. Regrettably, the shoes began to deteriorate almost immediately, and I was shocked by what I witnessed. I had confidence in Puma, anticipating a specific standard of quality, but that confidence has eviden...

I requested the Puma inspection center to examine the shoes I bought for my son in July and which started to open in the front in just two months. They rejected my request very quickly (in about 10 hours). Although my son has no sports culture and only uses them for daily use to go to school, both s...

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I purchased a Puma item via the Trendyol platform, and I was quite disappointed with the quality, which did not meet my expectations at all. After just 5-6 wears in a month, I noticed a hole in one of the shoes. I returned the shoes for inspection, anticipating a reasonable assessment, but was infor...

I bought a pair of Puma trainers in November 2023, and I’m really disappointed with the quality of the product and the response from customer service, despite their well-known reputation. My trainers started showing clear signs of wear and tear on the inner side and heel area several months ago. I s...

We purchased a pair of Puma walking shoes for our son on January 18, 2024, from the Adana Fast Sports Store. Within just 2-3 months, the shoes began tearing in multiple places, even though they were only used for walking. Since we live in Samsun, we tried to get assistance from local stores, expecti...

I just got the Puma Softride Mayve Leopard II Wns shoes, but honestly, they haven't lived up to my expectations. The sides are made with elastic, which makes them slide off the back, and the heel part is curved, causing my foot to sink uncomfortably. I contacted the company for help, and they told m...

I bought a pair of Puma kids' shoes from Marmaraform, and they were clearly defective from the get-go. I returned them to the store since my kid didn’t even wear them for a month. I sent the shoes in for inspection, and they just told me the claim got rejected. It's totally outrageous that they woul...

I bought a pair of Puma shoes just 7 days ago, and they’ve already started peeling. I didn’t even use the shoes all summer and only wore them for a very short time afterward. I contacted Puma and submitted an online review request, but it’s been two weeks, and I still haven’t received any results. T...

I bought a pair of Puma sneakers for my daughter on April 15, 2024, and within just a month, cracks appeared on the front of the shoes. I sent them in for inspection, but Puma claimed the issue wasn’t related to their product and refused to stand behind it. I sent the shoes back during the 5th month...

I purchased a bag from Puma, which I loved, but it started tearing after just 2 days of use. This quick damage has left me disappointed and inconvenienced. I returned the bag to the store, and now it’s under inspection, but I was told it would take a month to get a response. My trust in the Puma bra...

I purchased Puma shoes from Amazon, but after a short time, the inner lining deformed, causing the plastic to hurt my foot. I returned the shoes to Amazon, expecting a refund after inspection. However, they claimed it was a user error, which I find impossible given the nature of the damage. When I c...

On 01.03.2024, I bought two pairs of shoes from the Puma StarCity Outlet, one for myself and one for my spouse. Actually, I had purchased two pairs of shoes before, but after 4-5 months of use, they were in terrible condition. We replaced those worn-out shoes with the ones that are now the subject o...

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At GS Store, especially with Puma-branded jerseys, there are major inconsistencies in the sizes of items labeled the same. For example, the 3XL professional home jersey (₺5,999) and the 3XL fan jersey (₺2,999) differ in width by 10 cm. One measures 71 cm, the other 60 cm. While the products are esse...

I purchased a "formknit seamless t-shirt" from the Puma store via the N11 app. The product arrived defective, so I returned it using the provided return code. Even though the product was marked as delivered, the store rejected my return, claiming they never received the item. I contacted N11 live su...

I bought a pair of Puma kids' athletic shoes from a shoe store. In a mere two months, the soles of the shoes I purchased for a considerable sum suffered damage. The store sent them to Puma for inspection, and the response I received yesterday indicated that it was due to a mistake on the user's part...