I bought a pair of Puma sneakers from Trabzon Cevahir AVM approximately 1 year ago and paid ₺2,600. After about 6 months of normal use, the shoes started to open from the sides and there was peeling on the upper and side parts. I took the product for inspection twice, but both times I was told that ...
In September 2025, I purchased two pairs of Puma shoes from your Ankara Natavega store, one Rebound LayUP SL model for my son and one Caven Mix model for my daughter, for a total of ₺4,276.09. Within about three months, serious quality issues began to appear on both products. The leather on the side...
I purchased a Puma Jennie product on 03.11.2025 from the Step By Step store located in 41 Burda Shopping Mall. After the purchase, a defect occurred with the product. Despite using it normally and expecting a quality product from Puma, this flaw appeared in a short time and caused disappointment. I ...
On 05.10.2025, I purchased a pair of Puma Caven Mix Varsity shoes from the Puma store located in Nata Vega AVM. Despite using the shoes for only about six months, and even rotating them with 3 different pairs of shoes, I experienced a serious problem with the sole. The sole became deformed, worn thr...
I ordered a pair of Softride Carson Handsfree Slip Tech walking shoes from the official Puma website and paid a total of 2,700 Rs. However, on 9 April 2026 at 14:28 IST, the order was marked as “delivered” even though I did not receive the product. After noticing this, I contacted Puma customer serv...
I purchased Puma Milenio Pro and Hypnotics LS shoes from Trendyol online on 06.08.2025. Within about 4–5 months of normal use, the soles of both pairs started to break off from the outer sides, and now both shoes clearly show breaks and very poor quality for the price and the Puma brand. I contacted...
I purchased a white Puma Rickie Classic shoe, size 42, from the In Street store in Bodrum/Muğla. About six months after purchasing the product, separations appeared in the toe area, damage occurred to the inner lining, cracks formed in the leather, and the shoes also began to develop a strong odor. ...
I purchased a pair of Puma sneakers from the FLO store located in Sultanbeyli Atlas Mall in Istanbul. Even though I did not wear the shoes daily and used them only as a backup pair, about three weeks after purchase, the glued front toe area began to slightly separate and gradually opened more over t...
On August 30, 2025, I purchased a pair of Puma 39764203 Courtflex v3 v ps / P13K children’s shoes from the Koray Spor store located in Özdilek Park Nilüfer, Bursa. Despite only a short period of normal use, the shoes began to separate and open on the sides and at the front. Because of this issue, I ...
I purchased a pair of Puma Kids / Enfants model 381988 24 children’s sneakers, size 35, from a FLO store on November 18, 2025. The shoes were worn only for my child’s trips to and from school—short, daily use under normal conditions—for a total of about 47 days. Despite this limited use, the outer ...
On 04.10.2025, I purchased a pair of Puma Roma Basic 353572-21 sneakers through Hepsiburada. Even though I used the product regularly and normally, noticeable cracks appeared on the sides of the shoes by the 20th day. Experiencing such an issue in such a short time, especially with a well-known mode...
I bought a pair of Puma sports shoes for $58 from the Sporjinal store located in Kırıkkale Merkez Podium Mall. I used the product daily for about three months, but within this short period, the front part of the shoes started to tear. After the issue occurred, I went to the store and requested a re...
On June 20, 2025, I bought a pair of Puma sports shoes from the FLO store for $77. I didn’t use the shoes for heavy work — only for daily, careful use. Despite that, about two months after purchasing them, the mesh on the front toe area started tearing and showed noticeable deformation. I personall...
I bought a pair of Puma goalkeeper gloves from the Koray Spor store. I used the gloves only four times in total, and within about one month, they developed serious wear and tears. Seeing this level of damage in such a short time was very disappointing in terms of the product’s quality and durability...
I purchased a pair of Puma shoes online, and they developed cracks in less than three months. What can I do? I urgently await a response and assistance. I've been a Puma customer for a long time, always choosing their products for their quality and style. This recent experience, on the other hand, h...
I bought a pair of suede Puma sneakers from the In Street store inside Torium Mall about three months ago. I was only able to use the shoes for about one month. The cream-colored sneakers quickly turned brown, experienced severe discoloration, and the material hardened. At this point, the shoes are ...
On October 3, 2025, I purchased a pair of Puma Fast Trac Nitro 3 GTX shoes from the Puma store for $79. I didn’t use the shoes at all during the first month — I didn’t even take them out of the box. After that, I only wore them very lightly for a few days inside the mall, and never for any heavy or ...
On December 12, 2024, I bought three pairs of Puma sports shoes from the Puma store. The price I paid was a little over $48 per pair. It was my first time choosing Puma, but after the problems I experienced, I regret the purchase. One pair developed a seam tear on the upper part in a short time, and...
I bought my Puma sports shoes from the FLO store about seven months ago. Even though I didn’t wear them every day, the white parts started to turn yellow in a short time, and the front area developed a tear. I’m very disappointed that a pair of shoes I paid $72 for became deformed this quickly. I s...
I purchased a pair of Puma sports shoes from your store on June 8, 2025. Even though I did not use the shoes heavily, the front parts began to burst open and the upper fabric started fraying and wearing out in less than two months. Before even reaching three months of use, the shoes became unusable,...
On 23 August 2025, I bought a Puma Life Style model shoe from Boyner Dynamic, and on only the second wear, both pairs developed a visible deformation around the mouth area. Using a product just twice and seeing this kind of issue left me genuinely let down. I handed the shoes back to Boyner on 23 Se...
I bought a pair of Puma sneakers from the Flo store in Cevahir Mall, Istanbul, two years ago. I have only worn them 3–4 times, and their quality is really poor, as you can see from the images. When I went to the Flo store, they told me they couldn’t do anything because I bought them two years ago. I...
When I initially purchased my Puma shoes, they were a stunning bright white and appeared fantastic. I used them exclusively indoors at a private gym, anticipating they would remain in excellent shape for an extended period. Unfortunately, as time went on, they faded to a dull, nearly sandy gray, and...
I purchased a very expensive product of the season from the Puma store at Viaport Venezia. Within one year, the inner lining developed an issue where a metal part protruded, causing pain in the heel. The product was sent for inspection, and we were told that we would receive updates via SMS. However...
Puma is a multinational company that designs and makes shoes, clothes, and accessories for sports and everyday life. Puma was started in Germany in 1948. Since then, it has become a global brand with stores in more than 120 countries. Puma sells countless things, like running shoes, soccer cleats, basketball shoes, training clothes, and casual sneakers. They also work with athletes, sports teams, and fashion icons to make limited-edition collections and collaborations. Puma does business in many places worldwide, such as the US, Germany, China, Japan, and Brazil. They have a strong presence around the world and keep growing.
