I started a subscription on Investing.com last October and canceled it on 18/11/2025. However, today, 18/11/2025 at 11:56, I noticed that $356 was charged to my credit card without my knowledge. Even though I canceled my subscription, being charged like this has caused me serious inconvenience.
My registered email address is [email protected]. The payment was made with my credit card ending in 6250. This is the first time something like this has happened to me, and I have not been able to reach Investing.com customer service in any way.
I request a full refund of the amount charged and the complete cancellation of my subscription. I ask that this issue be resolved as soon as possible.
On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...
I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...
I’ve been using the Investing.com app under the impression that it was free, and I never signed up for any paid subscription. But today, around 16:05, I noticed that ₺1428 was withdrawn from my account without my knowledge or permission. I never received a warning, notification, or confirmation req...
Even though I canceled my Investing.com subscription 3 months ago, I’ve been charged for a Premium account for the third time this month. A total of 507 ₺ has been deducted without any reason (169 ₺ x 3 months). I’ve requested a refund several times, contacting them via email and chat, and each time...