InvestingPro Charged Me the Full Annual Fee Instead of Monthly Billing
On 04/03/2026, I purchased an InvestingPro membership through the Investing.com website. Although the payment screen displayed the price as a monthly fee, an annual amount of approximately $57 was withdrawn from my virtual card in a single transaction as a pending authorization charge. I did not intend to make a yearly upfront payment, and I feel financially harmed because I expected a monthly payment plan while the full annual amount was charged all at once.
The payment is currently still shown as pending, and since I could not find any accessible customer service contact information by phone or email on their system, I have been unable to speak with any authorized representative regarding this issue.
I request either that my membership fee be adjusted into a proper monthly installment/payment structure as originally expected, or that this transaction be completely canceled and the full amount refunded back to my card.
Since the payment is still pending authorization, I kindly ask for this issue to be reviewed quickly and for my financial inconvenience to be resolved as soon as possible.
