About a month ago, I signed up for an InvestingPro subscription through my computer and completed the payment without any issues. However, after the most recent billing cycle, I decided to cancel the subscription. That’s where the real problem began.
I’ve tried to cancel it both through the app and directly on the website, but every attempt has failed. The system either doesn’t register the cancellation request or loops me back to the same menu with no confirmation. As a result, I’m stuck in a subscription I no longer want, and there’s no clear way out.
It shouldn’t be this difficult to manage your own account settings. I want this subscription canceled immediately, and I expect no further charges from this point forward. This process needs to be transparent and user-friendly—right now, it feels deliberately confusing.
I deleted my Investing Pro account and canceled my membership, yet the system continues to try and charge my card every month. I’ve sent an email asking for this issue to be resolved, but nothing has been done so far. This situation is really stressing me out, as I can’t even use my card for online ...
I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...
I downloaded the Investing.com app and now wish to cancel my subscription. However, there is no customer service number to contact, and no one is available to assist me with the cancellation process. Despite my intent to stop the service, a charge has been deducted from my account this month without...
On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...
I’ve been using the Investing.com app under the impression that it was free, and I never signed up for any paid subscription. But today, around 16:05, I noticed that ₺1428 was withdrawn from my account without my knowledge or permission. I never received a warning, notification, or confirmation req...