Investing.com ₹6,925 Payment Successful but Subscription Not Showing

I purchased a 2‑year subscription plan on Investment Pro Plus today through the Investment.com platform. I paid a total of 6,925 Rs via Axis Bank using UPI. Even though the amount has been successfully debited from my account, my plan has not been updated on Investment.com and the 2‑year subscription is still not showing on my profile. Since this is my first time purchasing a plan on this platform, I am very confused and concerned about the status of my subscription. I respectfully request that my 2‑year subscription be activated on my account immediately. If for any reason you are not able to activate my plan, then I request a full refund of 6,925 Rs back to my Axis Bank account without any delay, and a written confirmation about the action taken.