Investing.com charged my card without consent; how can I get a refund and stop auto renew?

On January 14, 2026, I purchased an Investing Pro subscription through Investing.com. On the same day, even though I am legally entitled to a 14-day free cancellation (cooling-off) period, I canceled the subscription both through my account and separately by sending an email requesting cancellation ...

On December 19, 2025, my account on the Investing Pro website was renewed for an annual subscription without my consent or explicit approval, and $237 was charged to my Yapı Kredi Bank credit card ending in 2894. I did not see any notification, warning, or confirmation screen before this charge was ...

Due to the automatic annual renewal of my Investing Pro subscription on Investing.com, $94 was charged to my credit card on January 9, 2026. Even though I did not give any approval and had no intention of renewing the subscription, I find it unacceptable that this amount was automatically charged to...

On February 1, 2026, an automatic renewal charge of $237 was made to my credit card for my Investing Pro subscription on Investing.com, without my knowledge or approval. Since I was completely unaware of this transaction, I only discovered it on June 1, 2026, when I reviewed my credit card statement...

On December 27, 2025, I purchased an annual Investing Pro subscription through Investing.com and paid $116 using a Yapı Kredi Bank credit card registered in my daughter’s name. After starting to use the subscription, I realized that the platform did not meet my expectations in terms of performance a...

Last year, I purchased a Pro subscription through the Investing.com website. Although I was considering whether to use the Pro subscription again this year, on December 21, 2025, at 8:31 a.m., a renewal charge of approximately $65 was made to my credit card without my approval or consent. I absolute...

On Sunday, October 14, I purchased a subscription through the Investing.com website and paid approximately $40 as a one-time charge using my credit card. However, after purchasing the subscription, I realized that the data provided is delayed by about 15 minutes. This makes the service completely un...

Because of the automatic annual renewal of the Pro subscription I was using on the Investing.com website, approximately $94 was charged to my credit card on December 13. This charge was made automatically even though I did not give any approval and had absolutely no intention of renewing the subscri...

I started a subscription on Investing.com last October and canceled it on 18/11/2025. However, today, 18/11/2025 at 11:56, I noticed that $356 was charged to my credit card without my knowledge. Even though I canceled my subscription, being charged like this has caused me serious inconvenience. My ...

On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...

I’ve been using the Investing.com app under the impression that it was free, and I never signed up for any paid subscription. But today, around 16:05, I noticed that ₺1428 was withdrawn from my account without my knowledge or permission. I never received a warning, notification, or confirmation req...

I signed up for an Investing.com Pro+ membership, expecting to pay the listed price. However, when I checked my bank statement, I saw that they charged my card ₺10,248, which is much higher than the advertised price on their website. This is completely unacceptable! There was no warning or explanat...

I purchased a 2-year subscription to Investing Pro yesterday, but the amount charged to my card was higher than the advertised price. This has caused significant distrust, and I am requesting a refund for the overcharged amount. Additionally, I would like to cancel my subscription immediately. I at...

I downloaded the Investing.com app and now wish to cancel my subscription. However, there is no customer service number to contact, and no one is available to assist me with the cancellation process. Despite my intent to stop the service, a charge has been deducted from my account this month without...

Even though I canceled my Investing.com subscription 3 months ago, I’ve been charged for a Premium account for the third time this month. A total of 507 ₺ has been deducted without any reason (169 ₺ x 3 months). I’ve requested a refund several times, contacting them via email and chat, and each time...

My Investing Pro subscription, which I initially downloaded from the Apple Store last year, was automatically renewed, and the renewal fee was charged to my credit card without my consent. I do not wish to continue with the subscription and did not approve this payment. The renewal happened today, a...

I deleted my Investing Pro account and canceled my membership, yet the system continues to try and charge my card every month. I’ve sent an email asking for this issue to be resolved, but nothing has been done so far. This situation is really stressing me out, as I can’t even use my card for online ...

Hello, I purchased an Investing.com Pro membership via the Apple app on 04/01/2024. When I logged into my account on 11/02/2024 through the web browser https://tr.investing.com/, I was offered a Pro+ membership at a heavily discounted price, nearly 74% off, for around ₺3000. As I filled out my infor...

Although Investing.com stated a monthly membership fee, the annual fee was charged to my credit card. Even though I canceled within 7 days, it has been 1 month, and they still haven't refunded my money. Despite the complaints and emails I wrote, they have not yet solved my problem. I urgently want m...