I can’t cancel my Investing.com Pro subscription; how can I finally cancel and get help?

If you can’t cancel your Investing.com Pro subscription and want to finally cancel and get help;

Contact Investing.com Support, the platform store (App Store/Google Play/PayPal) and your bank/card issuer with a clear escalation;

• State that you are unable to cancel your Pro (or Pro+) subscription
• Provide the email/account used, invoice number, transaction ID, date of purchase/subscription, and billing cycle
• Attach screenshots of the subscription screen, cancellation attempts, and billing statements
• If it was purchased through Apple/Google/PayPal, attach the purchase receipt from those platforms

Ask them to;

• Confirm whether your subscription is still active and why cancellation attempts aren’t registering
• Cancel your subscription immediately and stop auto-renewal going forward
• Explain where and how your subscription is being billed (directly by Investing.com or via App Store/Google Play/PayPal)
• Provide a written confirmation that cancellation is processed
• If applicable, assist with refund

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.