On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee of $358 was charged to my credit card without any additional confirmation or warning.
I did not approve this transaction under any circumstances, and I do not wish to use the service. I am requesting a refund. I tried to contact customer support to cancel the membership and get a refund, but I could not find any phone number or representative to speak with. The support section on the website only contains preset Q&A responses, and no real solution is offered.
It is unacceptable for a payment to be taken without explicit confirmation or clear notice. I want my membership canceled and the full amount refunded.
I started a subscription on Investing.com last October and canceled it on 18/11/2025. However, today, 18/11/2025 at 11:56, I noticed that $356 was charged to my credit card without my knowledge. Even though I canceled my subscription, being charged like this has caused me serious inconvenience. My ...
I purchased a 2-year subscription to Investing Pro yesterday, but the amount charged to my card was higher than the advertised price. This has caused significant distrust, and I am requesting a refund for the overcharged amount. Additionally, I would like to cancel my subscription immediately. I at...
I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...
I bought a ProPlus subscription for one month on Investing.com, but my membership got canceled just two days after I paid. Even after submitting a support request and giving all my information, my support tickets were removed. On January 16, 2024, I purchased the Pro+ membership at a reduced price, ...
