Seeing unexpected Investing.com charges on my card months after cancellation—what should I do?

If you’re seeing Investing.com charges months after you canceled, it’s usually because the subscription wasn’t fully canceled or auto-renewal stayed active in their system.

Simply deleting the app or deactivating your account does not stop billing — you must cancel the subscription through the proper billing method (Investing.com account settings, Apple/Google subscriptions, or PayPal) and confirm it was successful.

Start by checking your subscription status on the platform you originally used to subscribe (App Store, Google Play, Investing.com billing page).

If it’s cancelled yet charges continue, contact Investing.com support via their live chat or “Help” button with your invoice details, and if that fails, dispute the charge with your bank/card issuer as unauthorized.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.