On December 19, 2025, my account on the Investing Pro website was renewed for an annual subscription without my consent or explicit approval, and $237 was charged to my Yapı Kredi Bank credit card ending in 2894. I did not see any notification, warning, or confirmation screen before this charge was made. I only noticed it after reviewing my transaction history, where it appeared with the description “Investing Pro.”
I immediately canceled the subscription through the system. However, I have been unable to reach the company through email, live chat, or any other channel. There is no one to contact. Despite the time that has passed, I have received no response, and I still have not been refunded this amount of over two hundred dollars.
I am requesting that this unauthorized annual subscription be canceled immediately and that the full amount of $237 charged to my credit card be refunded. I also demand that a clear point of contact be provided and that my grievance be resolved as soon as possible.
On December 27, 2025, I purchased an annual Investing Pro subscription through Investing.com and paid $116 using a Yapı Kredi Bank credit card registered in my daughter’s name. After starting to use the subscription, I realized that the platform did not meet my expectations in terms of performance a...
On February 1, 2026, an automatic renewal charge of $237 was made to my credit card for my Investing Pro subscription on Investing.com, without my knowledge or approval. Since I was completely unaware of this transaction, I only discovered it on June 1, 2026, when I reviewed my credit card statement...
On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...
Because of the automatic annual renewal of the Pro subscription I was using on the Investing.com website, approximately $94 was charged to my credit card on December 13. This charge was made automatically even though I did not give any approval and had absolutely no intention of renewing the subscri...