While using my Dyson V15 vacuum cleaner during normal cleaning, the wheel on the right side suddenly came off along with its screw. I did not force or mishandle the device in any way, yet this issue still occurred. The problem happened a few weeks ago, and this is the first time I’ve ever experience...
My Dyson V11 vacuum cleaner has been stopping on its own after 3–5 seconds of use for the past week, even though my finger remains on the trigger. Both the filters and the vacuum itself are completely clean, the battery is fully charged, and there are no overheating issues. However, from the very fi...
"The brand definitely shows itself, they helped in a very nice way 🙏🏻🙏🏻"
We purchased our Dyson Gen5 vacuum cleaner from Media Markt. From the very first day we used it, the motor produced an abnormal sound — almost like a wood saw or engine noise. We recorded the issue on video and sent it to both the service center and Dyson customer support. The customer representativ...
"Everything happened very quickly, I sincerely thank you."
The battery of my Dyson V15 Detect Submarine vacuum cleaner has not been charging for about a week. My product is still under warranty, and after expe...
"Thank you for your help"
I purchased my Dyson V12 vacuum cleaner from Dyson’s official website for approximately ₺21,000. I use the device daily, and over the past two to thre...
I purchased my Dyson Airwrap from the Dyson Demo Store at Forum Istanbul Mall in 2024. Since the day I bought it, I’ve been experiencing several issues — the attachments wobble while in use, the device pulls my hair, and once, a small piece fell out from inside the main body. These problems have bee...
On September 25, 2025, I purchased a Dyson V15 vacuum cleaner from the Dyson online store for ₺36,000. After receiving and starting to use the product, I noticed that the sealing cap in the dust container was leaking air and that air bubbles were forming around the gasket. I believe such an issue sh...
On September 17th, the Dyson V15 vacuum I purchased from the online store was shipped with a missing nozzle storage clip. However, because I was hospitalized at the time, I wasn't able to inspect the product and noticed the missing part until later. As soon as I realized this, I contacted Dyson cust...
I purchased a Dyson V8 with the expectation that it would be of the high caliber that the brand is known for, but it arrived without the dust bin cover. When I started using it, I became aware that all of the dust was falling directly to the floor, something I had not noticed before. It was unbeliev...
I wanted to create a technical service request with Dyson because the power button of my device is not working, and I can’t remove the upper chamber. However, when I asked for assistance, the service center told me that I first had to make a payment before they could provide any help. Such a system ...
After one year of use, the motor of my Dyson V15 began stopping on its own — when I turn it on, it runs for a few seconds and then shuts off again. The service center replaced the motor, but the same problem occurred again in less than six months. When I contacted the service, they asked for payment...
I have been experiencing a serious issue with my Dyson V15 Detect Absolute vacuum cleaner for about a week and a half. Each time I start the device, it stops on its own after three seconds. When I restart it, the same thing happens again, repeating this cycle three times. After that, it starts worki...
On May 3, 2023, I purchased a Dyson V15 cordless vacuum cleaner in Turkey. Since we spend about six months of the year out of town, the product was only used occasionally, and during that time, it worked perfectly fine. However, after using it without any problems on June 11, we tried to use it agai...
Due to our trust in the Dyson brand, we chose many electronic products for our home, and on 21.06.2023 I purchased the Dyson V15 Detect vacuum cleaner. However, the hose on the Fluffy Optic head has torn, there is excessive looseness at the connection points of the body, and the Motorbar part shows ...
I am a Dyson corded vacuum user, and about two weeks ago the Motorhead (moving head) part of my vacuum stopped working. I had experienced a similar issue before, and when the head broke down two months ago, Dyson customer service sent me a new one. However, the same problem has now happened again, a...
I purchased a Dyson Airwrap (HS05, Serial No: T4M-EU-SCB1757A) from the Dyson Akasya store, and since the very first week, the blow-dry brush attachment has constantly been falling off during use. Interestingly, I also own another Airwrap purchased from the Dyson Vadi İstanbul store on April 26, 202...
On March 31, 2025, I purchased a Dyson Airwrap hair styler from Teknosa. I didn’t use the product for the first three months because I was out of town, and only started using it after returning. When I opened the box to check the contents, I realized that the cleaning brush was missing. I contacted ...
I purchased a Dyson V15 vacuum cleaner from the Dyson store in Buyaka Mall. For about a week now, every time I turn the device on, it starts running but then produces a high-pitched noise and stops shortly afterward. This issue has occurred during my last five uses. I have already cleaned the filte...
I purchased a Dyson V15 vacuum cleaner in October 2023 from a Teknosa store in Istanbul. Shortly after I started using it, I began experiencing several issues: the wheel cracked, the paint started peeling in certain areas, and the rubber part on the daisy-shaped section began to deteriorate and peel...
The tube of my Dyson V12 vacuum cleaner is completely broken, making the device unusable. On July 31, I had a video call with Dyson customer service, where I was informed that the tube would be replaced free of charge under warranty, but since it was out of stock, it would be shipped to me once avai...
The tube of my Dyson V12 vacuum cleaner broke in mid-July. Since my warranty has expired, I wanted to purchase a new tube, but for about two months, it has been out of stock both on Dyson’s official website and through customer service. I also learned that tube breakage is a common issue with the V1...
We purchased a Dyson V8 cordless vacuum cleaner from Media Markt in March 2025. About two months after purchase, the vacuum began to develop a loud noise and motor malfunction. I bought this for my mother, and when compared with my own V8 (same model), there’s a clear difference — this one makes a d...
The dust container seal of my Dyson V11 cordless vacuum came off, and I’ve been unable to use the device for about 15 days. When I tried to purchase a replacement dust bin, I found that it’s out of stock, and the price keeps increasing. The spare part that initially cost ₺1,500 is now ₺2,500, yet it...
Dyson is a British technology company that designs and manufactures household appliances, with a focus on vacuum cleaners, fans, and heaters. The company was founded in 1993 by James Dyson, who is known for his innovative approach to product design and engineering. Dyson's products are known for their high performance, quality, and durability, and the company is committed to providing excellent customer service and support.
Dyson's commitment to innovation and technology is evident in its product line, which includes powerful and efficient vacuum cleaners, fans that use Air Multiplier technology, and heaters that use the company's unique Vortices technology. The company's vacuum cleaners are known for their powerful suction and advanced filtration systems, which help to remove allergens and other pollutants from the air. The fans and heaters are designed to provide a comfortable and efficient user experience, with features such as oscillation, remote control, and energy-saving modes.