Dyson

I purchased my Dyson Supersonic hair dryer from Dyson’s official website last year, and the product is still under warranty. Last night while using it, the device suddenly stopped about five seconds after I turned it on. When I moved the cable, it started working again, but then stopped once more sh...

I am using a Dyson V12 vacuum, and the wand has broken. For nearly two months, I have been unable to use the product because the replacement wand has been out of stock. Every time I call customer service or send an email, I receive only the response “please track the stock,” yet my issue has not bee...

I purchased my Dyson V12 vacuum cleaner about a year ago. Recently, the dust bin has started to let in air, and the edges of the bin have begun to peel. The air leakage and visible deformation are concerning for me both in terms of usage and overall quality. When I contacted Dyson customer service,...

Hello, I am experiencing an issue with my Dyson V8 vacuum where the device shuts off on its own during use, even while my finger is on the trigger. This problem has been ongoing for about three months. I purchased the vacuum last June, and it still has approximately 8–9 months left on its warranty. ...

About a month and a half ago, I purchased a Dyson Gen5detect cordless vacuum from Media Markt. The dust bin does not fit properly into the unit, causing dust to leak out during use, and I am unable to use the product safely or effectively. I chose Dyson over other brands—paying a higher price—becaus...

I have been using the Dyson Airstrait straightener since February 2025, and I am completely dissatisfied with it. The device performs very poorly—it neither straightens nor styles my hair properly, and instead makes my hair frizzy. I purchased the product from Turkcell Pasaj with an invoice. When I...

While cleaning the filter of my Dyson Airstrait today, the filter tore during the washing process. Even though I used and cleaned the product exactly as instructed, encountering such an issue has left me disappointed. I was washing the filter very gently, just as they described. When I contacted Dy...

We have been experiencing an issue with the head attachment of our Dyson V15 vacuum for about five months, where the motor suddenly stops working on its own during operation. We purchased the product 2.5 years ago for approximately $354. When we contacted Dyson customer support about the issue, we ...

My Dyson V8 vacuum cleaner has been running intermittently in max mode for some time, and then it shuts itself off by going into protection mode. I have been experiencing this issue for about three months, and I cannot use the device efficiently in this condition. I purchased the product directly f...

I have been experiencing a self-shutting issue with my Dyson V15 upright vacuum cleaner for some time. The device turns off on its own about 10 seconds after being switched on, without giving any warning, making it impossible to use the product efficiently. Considering that this vacuum is priced muc...

I purchased my Dyson V15 vacuum cleaner from the Dyson store in Mall of Istanbul about 2.5 years ago. Even though I used the product regularly and carefully, the battery completely died in less than 2.5 years, and the device no longer works at all. When I reported the issue, I was told that the bat...

I purchased my Dyson V15 Detect Absolute vacuum cleaner on October 30, 2021, from the Bursa Korupark Media Markt store. While using the product, on November 26, 2025, the device suddenly stopped working and from that moment on, the battery would no longer charge. The device became completely unusabl...

I purchased my Dyson V7 vacuum cleaner from dyson.com.tr about three years ago. Throughout the time I used the device, I was extremely careful with it—I never dropped it or exposed it to impact. Despite this, the vacuum began shutting off by itself while I was using it, even though I was holding the...

I purchased my Dyson V10 Extra cordless vacuum directly from Dyson’s official website with an invoice, approximately two years ago. As of yesterday, a serious break occurred on the tube near the carpet head. Because of this break, the product is now completely unusable. I chose this product because...

I purchased a Dyson V10 vacuum cleaner from Dyson Turkey one month ago, and the tube section has been getting stuck at the point where it connects to the dust bin. Whenever I try to remove it, it requires excessive force. This issue has been happening since the very first day I bought the product, a...

I purchased my Dyson V15 vacuum cleaner from Media Markt’s Antares branch. For some time now, I’ve been experiencing a trigger malfunction—during use, the device keeps stopping and starting again on its own, making it impossible to use the product efficiently. Because of this issue, I previously co...

The Dyson Coanda Smooth X2 attachment broke, and it cannot be supplied. I paid thousands of lira for this product solely because of this attachment, and it broke on the second use. The authorized representatives are offering neither a refund nor a product replacement—nothing at all. There is no info...

I recently purchased a Dyson V15S Detect Submarine from Media Markt, and inside the box I found a tube labeled only “Detect” instead of “Submarine,” which is what should have been included with this model. This raises serious concern that the wrong part may have been sent to me. I am not sure wheth...

I purchased a Dyson V8 vacuum cleaner with the serial number 4MF-EU-TGP0602A. The vacuum would stop working and only start again when it was tapped or shaken. After my phone call with Dyson service experts on 20.10.2025, they sent me a new battery on 25 October 2025 for replacement. However, the vac...

I bought a Dyson v16 Piston Animal vertical vacuum cleaner from Dyson on November 13, 2025. The next day, on November 14, 2025, I learned that Dyson launched a campaign in which he gave a standing unit to those who bought this broom. I informed the store representative of the situation and told me t...

I have been trying to obtain a replacement tube for my Dyson V12 vacuum cleaner for a long time because the tube is broken, but it has been out of stock for about four months. Even though I regularly check your website, the item constantly appears as “out of stock.” During this process, I also conta...

My Dyson Humidify+Cool PH3A humidifier has failed twice, and even after repairs and returns, it broke down again with a loud buzzing noise. Although water pump failure is known to be a chronic issue with this model, the device was never replaced with a version that doesn’t include a humidifier. Now,...