I purchased a pair of New Balance 574 sneakers from the official New Balance store in Malaysia. After about six months of use, I noticed that the colour on one side of the shoe had faded to a lighter grey, while the other side remained normal. This uneven fading makes the shoes look defective and no...
I purchased a pair of New Balance MR530SX sneakers from a New Balance store in Istanbul. In less than a year of normal daily use, the mesh fabric on both the right and left outer sides started to thin and melt from the inside, and a hole formed on one side. I sent the shoes in for inspection, but I ...
On October 27, 2025, I purchased a pair of New Balance 408 gray unisex sneakers (Order No: nbı0204304101738) from the official New Balance website. When I checked my order status on October 30, 2025, I noticed that the order had been canceled without my knowledge. When I contacted customer service, ...
On October 29, 2025, I purchased a pair of New Balance PV574PSK shoes from Boyner. In the product description, there was no information about whether pigskin leather was used in the materials. I also was not informed about this detail during the purchasing process. I kindly request an official and ...
I purchased a pair of New Balance running shoes. I placed my order on Saturday, and by Monday, I still hadn’t received any confirmation email. When I called customer service, they told me, “Your order will be shipped on Thursday.” Even the most amateur companies ship their products the next day — I’...
In June, I purchased a pair of New Balance 574 sneakers from the Ümraniye Meydan Mall store. Even though I only wore them on weekends and for about three months in total, by September, the front part of the shoes had torn in two different places. It’s extremely disappointing that a pair of shoes wor...
On October 13, 2025, I ordered a pair of New Balance 574 sneakers from the official New Balance website, and I received them on October 17, 2025. I normally wear a size 43, but since the model runs small, I chose a size 44. I bought the shoes for daily use and have been wearing them regularly for 4–...
About six weeks ago, during the back-to-school season, I purchased a pair of New Balance Lifestyle 9060 Pink Children’s Sneakers for my daughter from the New Balance store at İzmir İstinyePark. On the first day of use, the shoes got extremely dirty, and we had to continue using them in that conditio...
On October 16, 2025, I ordered two pairs of New Balance sweatpants — model codes WNP1507-BK1STM and WNP1426-SST100STM — from the official New Balance website (Order No: nbı0203965901157). The products were delivered to me on October 20, 2025. However, one of the items turned out to be much larger th...
I bought two pairs of shoes from New Balance’s own store. They placed each pair in a separate box and then put them together in a cardboard shopping bag. However, since the weather was rainy, the bag completely tore apart, and the red print on the cardboard bag bled all over my white jacket, ruining...
I purchased two pairs of shoes from an official New Balance store. Each pair was placed in a separate box, and both boxes were then put into a cardboard shopping bag. However, since it was raining heavily, the bag completely fell apart, and the red print on the cardboard bag bled, staining my white ...
I ordered a pair of New Balance shoes and socks, but while the shoes arrived, the socks were missing — even though I paid for them and have the invoice to prove it. Please don’t misunderstand me; I’m a doctor, and I’m extremely busy — I don’t have hours to spend chasing customer service. I paid for ...
On October 5, 2025, I purchased a pair of New Balance sneakers from the New Balance store at İstinyePark, Istanbul. The next day, I returned to the store requesting an exchange because there was an issue with the stitching. However, from the moment I entered the store, the staff acted extremely indi...
About a year and a half ago, I purchased a pair of New Balance 574 shoes from the official New Balance store at StarCity Mall. I only wore them during the winter months, and only when the weather was not too rainy. However, about a month ago, the toe area of the shoe tore open. In the past, I had on...
On May 31, I purchased a pair of New Balance 408 shoes from the official New Balance website. From the very first time I wore them, I started having issues. The shoes rub against my heel, causing painful blisters and wounds every time I wear them. In addition, the heel area tore and deformed after o...
In May, I purchased a pair of New Balance U9060E1 shoes, size 40, from the New Balance Akbatı store for ₺9,290. After approximately three months of use, the inner heel lining began to tear, which started causing discomfort and irritation to my foot. Although the shoes were sold with a warranty, I w...
Three days ago, I purchased a pair of New Balance 9060 model shoes from the children’s section at the Istanbul Akbatı New Balance store. I am uncertai...
I purchased a pair of New Balance sneakers from the Marmara Park store, and even though the warranty period has not yet expired, the mesh sections on both shoes started tearing within a short time. I have used sports shoes from different brands for years, and I have never encountered such a problem ...
On September 14, 2025, in the evening, I visited your Suadiye store with my son, where I had previously shopped and been satisfied. We asked for the size of the 2002R model, and the employee brought the product for us to try. While my son and I were discussing whether to purchase it, the employee su...
I am considering purchasing the New Balance MR530SZ_108 model shoes through Amazon. However, in the product descriptions, I could not find any information about whether the shoes contain pigskin leather. Before making the purchase, I urgently request an official and clear statement about the exact ...
On August 3, 2025, we purchased the New Balance 9060 model shoes at a discount from the official New Balance store in Ankara Kentpark. In less than a month, the shoes began to show damage and slight tearing along the inner insole edges. We took the product back to the store for inspection, but our r...
I own a pair of New Balance 9060 shoes that were given to me as a gift about a year ago. Since the shoes were a gift, I do not know where they were purchased from, and I do not have a receipt, box, or warranty card. For most of the year I wore them without issue, but recently I started to notice dif...
About 7 months ago, I purchased a pair of New Balance 990 shoes from the NB I Giyim Akmerkez store, paying around ₺10,000. Despite wearing them only once a week, the shoes quickly showed serious wear on the heel area and even tearing on the inner side. I have used similar New Balance products for ye...
On 19.01.2024, I purchased a pair of New Balance 530 shoes from the Kent Park store, paying ₺5,000. Despite wearing them only a few times a week under normal conditions, the mesh part of one shoe tore within a short period of time. This is the first time I have experienced such an issue with a pair ...
