Kuryenet

I am a customer of Ziraat Bank and I was informed that my ATM card was sent via Kuryenet on 7 April 2026. However, I still have not received my card and the courier has never come to my address. I also cannot reach Kuryenet, as their phone is not answered and I do not know the correct customer helpl...

I applied for a Kuveyt Türk credit card and, according to the information I received, it was handed over to Kuryenet for delivery with the tracking ID 7326020019086 on 10-01-2026. However, I have not yet received any clear information about the current delivery status of my card. I kindly request th...

I live in Karşıyaka, İzmir, and I placed an online SIM card order with Turkcell for a new line. My first order, which arrived on January 9, 2026, was supposed to be delivered within two days by a courier company called Kuryenet, but it was not delivered, and I was forced to cancel the order. That s...

My bank card, which I was expecting to receive via the Kuryenet Altınşehir (Başakşehir) branch, was sent to me in an envelope with tracking number 7325335023726. Although several business days have passed since December 2, the shipment still has not been delivered. On the tracking page, the shipment...

The bank card sent by Ziraat Bank was supposed to be delivered by Kuryenet on November 18, but it has still not been delivered, and I have not been contacted in any way. Even though I have been waiting at my address, I received no notification or call. There is also no customer service phone number ...

My shipment with the tracking number 4831150021159 has been shown as “out for delivery” for 5 days. Even though I have been at the address and have confirmed the accuracy of my address with the bank, I received a message stating that the delivery could not be made due to an address issue. I am exper...

I have been waiting for my bank card, which was supposed to be delivered by Kuryenet to Ziraat Bank’s Bilecik Central Branch, since November 5, 2025. My tracking number is 5000*******83. When I contacted Kuryenet customer service, I was told that my card would be delivered within 1–2 days, yet despi...

I was expecting my credit card from Ziraat Bank to be delivered by Kuryenet. Today, my card was listed as “out for delivery,” but even though I was home all day, the status update falsely stated that delivery could not be completed because I was “not at home.” No one called or knocked on my door—the...

I keep experiencing the same issue with the Kuryenet couriers responsible for deliveries in Barış Neighborhood, Kepez, Antalya. Despite being at home multiple times, including today, my bank card sent by Ziraat Bank has not been delivered, with the status falsely marked as “attempted delivery, recip...

I haven't been able to find the branch address for my Samsung Galaxy Buds 3 Pro, tracking number 100005638842, which was delivered to the Kuryenet Eskişehir Odunpazarı branch for the past four days. The branch's address isn't listed anywhere, and it's impossible to reach customer service. I've exper...

My tablet shipment, which was supposed to be delivered by Kuryenet to my address in Maltepe, Istanbul, has been marked as “out for delivery” for 2 days but has still not been delivered. Although it is stated that deliveries will be made between 9:00 and 18:00, no one has come during these hours, and...

My bank payroll card, sent via Kuryenet, has been shown as out for delivery since September 2. Today is the 7th day, yet I still have not received my card, and I am experiencing problems because of this delay. My delivery address is Çanakkale/Kepez. Despite calling Kuryenet customer service many tim...

My bank card sent to me via Kuryenet has not been delivered to my address in Düzce for 10 days. My tracking number is 4431151428171. No updates were provided during the delivery process, and when I contacted customer service, no assistance was given. I could not get any information from my bank eith...

I applied for a Ziraat Bank Bankomat Card to meet a need, and while waiting for my card, I received an SMS saying “the address was visited.” However, I had been at home since 2:00 p.m. and had not gone anywhere. Around 5:37 p.m., the system showed “address visited, recipient not found,” but no one a...

My bank card sent by Halkbank has not been delivered to me for about a week, even though it was sent via Kurye Net. Despite receiving messages every day saying “it will be delivered today,” no delivery has been made. These constant false notifications have now made the process seem frivolous and moc...

On July 12, 2025, I received a message from Kuryenet stating that my bank card had been dispatched for delivery. I tracked it and waited at home. Despite being at home the entire time, I received a message saying, “We couldn’t find you at home.” This is completely made up. I can’t even withdraw my s...

I have been waiting for a credit card delivery for one month. It’s impossible to get in contact with the company or the local offices. I’ve tried calling and emailing several times, but no one responds or provides any updates. My bank has sent multiple notices regarding the issue, but nothing has ch...

My package with tracking number 461035055026 is being returned without ever reaching my address and without any notification to me. It appears as if the courier attempted delivery six times, but I was never contacted in any way. I stayed at home specifically to receive the delivery, yet no one ever ...

I had a really disappointing experience with Kuryenet. I received a message indicating that my delivery was out for distribution and would be arriving that day. I stayed home all day, ensuring I wouldn't miss it. As the day was winding down, I got another message stating they had arrived at my addre...

Kuryenet has been unable to deliver my Kuveyt Türk card for two months. I can't understand how they operate as a courier company. Due to an address error, they failed to make the first delivery, and it seems like they have no knowledge of a communication tool called the phone since they never called...

My experience with Kuryenet was incredibly disappointing in terms of service. It's been a month, and my Ziraat Bank card still hasn't arrived. They have kept two of my bank cards, so I had to cancel both. I needed to ask for new cards to be sent and set up for delivery to a Ziraat branch instead. To...

Kuryenet has not delivered my Albaraka credit card for a week. When my credit card was delivered to the Kuryenet agency by Albaraka, they have not delivered my card by making up all sorts of excuses. On Saturday, December 21, information regarding the delivery of the card was sent to me via SMS, but...

Kuryenet’s delivery process has been incredibly disappointing. Even though they haven't shown up at my home or workplace, they persist in sending messages stating, "We came, but you weren’t there," which is quite frustrating. I updated my work address and scheduled a new delivery appointment, yet I ...

I am still waiting for my debit and credit cards, which were sent to Kuryenet by İş Bankası on December 9 and December 12. They have not yet arrived. After waiting for several days, I'm disappointed to see that there has been no movement in the delivery process. This situation has led to considerabl...