Dyson

I’m writing this because my Dyson Gen5 stick vacuum has turned into a real headache even though the issue was not caused by me. The red side seals, which I later learned are a known problem with Dyson, came off on their own, and now there is air leakage and a huge drop in suction power. It has reach...

On November 18, I purchased a V16 vacuum cleaner from the Dyson store with my order number 10691301716. Even though I paid the same price and bought it from the Dyson store during the campaign period, I wanted to benefit from the free standing dock promotion, but I was told that the gift could not b...

I purchased the Dyson Coanda 2x from the official Dyson website on 22.10.2025. After only 20 days of use, the device has started experiencing several issues, including the motor shutting down on its own, a red warning light appearing, and blowing cold air instead of hot air. I contacted Dyson custom...

I purchased the Dyson V8 Absolute in August 2024, and since the first day, its battery has lasted no more than 30 minutes. When I switch it to MAX mode, the battery lasts for only 1 minute. I am absolutely not satisfied with the product. Due to my busy schedule, I couldn’t file a complaint earlier, ...

I bought a Dyson V15 vacuum from Dyson’s official website about 7–8 months ago. From the very first day, I’ve had issues with its suction power, and more recently it has started pausing and cutting out intermittently. During this time, I’ve contacted customer service several times—twice via video ca...

About two months ago, my Dyson V8 vacuum stopped working. I contacted customer service to resolve the issue, and they first told me that the filter needed to be replaced and that it would be shipped to my address. However, they later informed me that unless I sent the vacuum to the service center, t...

I purchased a Dyson V15S vacuum from the Teknosa Marmara Forum store on 11/14/2025. When I opened the product only for testing purposes, I noticed technical usage problems and defects. Because of this, on 11/15/2025 I contacted Teknosa customer service, opened a support ticket, and requested a retur...

On 10/13/2025, I sent my Dyson V15 vacuum to the service center through MediaMarkt, along with all of its parts. When I handed over the product, the MediaMarkt staff photographed every piece, uploaded the photos into their system, and sent them to Dyson’s service center as well. However, when I went...

I attempted to purchase the Dyson Airstrait product via Dyson’s official website on November 17, 2025. During checkout I received an error message stating “bank approval not granted,” even though my bank informed me there was no issue on their end. I tried paying by credit card, but due to a system ...

I purchased my Dyson V15 cordless vacuum from MediaMarkt three years ago. The battery has completely stopped working, and I haven’t been able to use the vacuum for about a week. Since the warranty has expired, I contacted customer service and was told that I need to buy a new battery. However, neith...

Between November 14–16, I tried to purchase the Dyson V15S Submarine upright vacuum from the Istanbul Marmara Forum and Istanbul Forum MediaMarkt stores. Together with the store employees, we inspected a total of four different units. Three of them had scratches, and on one of them the attachments d...

I ordered the Supersonic Nural hair dryer directly from Dyson’s official website. I was notified that the product would be delivered on Friday, November 14, but the delivery never happened. The delivery date was then updated to Saturday, November 15, yet it still wasn’t delivered. Now the delivery d...

About six months after the warranty for my Dyson V15 Detect vacuum had ended, while it had always worked perfectly before, its battery suddenly died and refused to recharge. I contacted Dyson customer service and filed a fault request. However, without any inspection, they immediately told me that t...

I purchased my Dyson V15 vacuum from Trendyol on January 23, 2023, and about three weeks ago I started experiencing battery problems. I use the product only once a week, yet the battery completely died in less than three years. When I contacted Dyson customer service by phone, I was told that a repl...

I purchased the Dyson Airstrait model from a Dyson store about 2 months ago, and I am not satisfied with the product. Since the day I bought it, I have been unable to straighten my hair properly, and even when I manage to style it, the result deteriorates very quickly. I am definitely not getting th...

We purchased our Dyson V15 vacuum about 2.5 years ago from Teknosa in Ankara. We have two Dyson vacuums at home, and this device is not even used frequently. However, last week the vacuum suddenly shut off and never turned back on. Even though the warranty has expired, I cannot accept that a product...

The head attachment of my Dyson V11 vacuum broke about 2 months ago and stopped working entirely. I purchased the device from Dyson’s own store, and the warranty is still active. When I contacted the service center and customer support, I was told that they don’t have the head attachment in stock an...

Dyson burned my hair! I purchased my Dyson Airwrap from MediaMarkt on October 5, and the curling barrels heat up far more than they should. Since the day I bought it, I mostly used the smoothing/drying attachment, but when I used the curling barrels for the second time, the overheating problem cont...

I purchased the Supersonic Nural model from Dyson’s official website about 5 months ago, and the round cleaning attachment that was supposed to come in the box was missing. I learned that this accessory was included only after a friend pointed it out, and when I checked the box again, I realized it ...

I purchased the Dyson Formaldehyde air purifier and since the day I bought it, I have observed that the device does not perform its air-cleaning function. The problem persists continuously, and I am not getting the expected performance in any way. I have tried every possible solution—including repla...

On October 21, 2025, I purchased a Dyson V16 piston vacuum cleaner (Invoice No: 4704717104, Reference No: 2194110912). I initially tested the product in small areas, but once I began using it properly, I realized its performance was far below my expectations. The vacuum head spins uncontrollably und...

On November 7, 2025, I purchased a purple Dyson Gen5 Detect vacuum cleaner from the store for 33,999₺. I used the product for the first time on November 11 and was immediately very disappointed. The suction power is very low, the performance is far below expectations, and the device is quite heavy. ...