I purchased my LG A9N upright vacuum cleaner on 14.01.2024 and until recently I was using it with normal care. First the pipe of the device broke and when I contacted service, they asked for a fee for this part. Since I found this request unfair for such a short period of use, I temporarily glued the pipe and continued to use the product. However, today while vacuuming on medium mode, the device suddenly made a strange noise, the motor stopped and the vacuum completely stopped working. At the same time, the lower brush, the rotating part of the vacuum head, also broke. At this point the product is completely unusable. I am very disappointed that an upright vacuum cleaner that I have been using for about one year has experienced pipe breakage and then a complete failure of the motor and lower brush. I request that my LG A9N upright vacuum cleaner be replaced with a new, fault-free product without any cost to me and that the issues I have experienced be evaluated under warranty.
I bought the LG A9K cordless stick vacuum without doing much research, and I seriously regret it. Despite using it lightly for just one year, the vacuum constantly loses suction power and frequently switches into self-protection mode, stopping mid-use. I took it to the authorized service center, an...
I purchased an LG cordless stick vacuum with the model a9nlıte from Media Markt. After a short period of use, the motor started to shut off automatically. We sent the product for warranty repair through Media Markt. Later, an authorized service employee informed us that a wire had entered the motor,...
I am facing the exact same issue that others have reported with the LG CordZero vacuum. Although my device is still under warranty and has been barely used — it looks almost brand new with hardly any scratches — it keeps shutting off while in operation. Even with a full charge and after trying both...
I have not been able to use my LG CordZero A9 vacuum cleaner for about three months because the HEPA filter cover is faulty—it constantly comes off and won’t stay closed. As a result, the vacuum is unusable. I contacted LG customer service and the authorized service center to resolve the issue, but ...
I’m extremely frustrated with the after-sales experience for my LG CordZero vacuum cleaner. The motorized head started making loud rattling noises and stopped functioning properly. Since the vacuum is under warranty and I also purchased extra insurance, I sent it in for repair over 20 days ago. Tod...
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