Burger King delivered my order late and missing items, how can I get my money back?

On January 14, 2026, between approximately 12:10 AM and 12:40 AM, I was extremely dissatisfied with the service I received at the Burger King branch on İncirli Street in Bakırköy, Istanbul. The order I placed was prepared both incompletely and carelessly; it was essentially delivered only halfway. ...

On December 15, 2025, at around 8:50 PM, I placed an order through Yemeksepeti from the Burger King branch located in Bolu 14 Burda Mall, and the order was delivered at 9:33 PM. However, the extra ranch sauce and barbecue sauce I paid for ($0 total) were not included at all. In addition, the ketchup...

On November 15, 2025, at 6:44 PM, I placed an order from Burger King through Yemeksepeti, order number #q3nb-qbua. Although the app stated that my order would be delivered within a maximum of 35 minutes, by 7:48 PM it was still showing as “preparing.” I was unable to cancel the order and could not g...

On Saturday, November 22, at around 9:30 PM, I placed an order through a food delivery app from the Burger King branch located in Adnan Kahveci Neighborhood in Beylikdüzü. The menu I ordered included 1 hamburger, 1 French fries, 1 liter of cola, 4 onion rings, and 2 sauces. However, the package deli...

Over the past month, I have placed four delivery orders online from the Burger King branch in Kemer, Antalya, and every single time, the food arrived cold. My most recent order (#10613296111) had the same issue, even though I paid 350 in total. I honestly believe that your branch’s decline in perfo...

On October 28, 2025, at 6:56 PM, I placed an order from Burger King via GetirYemek, and the experience was extremely disappointing. I ordered curly fries and ice cream, but regular fries were delivered instead, and the ice creams arrived completely melted — basically liquid. In addition, I had selec...

On October 28, 2025, I ordered a Double Chicken Menu from Burger King via Yemeksepeti (Order ID: #l5GO-k8WP). However, my Coca-Cola was missing, and the food arrived cold and stale. After the delivery, the order status in the app still showed as “on the way,” which made it impossible to contact cus...

On September 28, 2025, at 18:59, I placed an order through Yemeksepeti from the Burger King Başakşehir branch to my İkitelli address. Even after more than an hour, my order was not delivered. Moreover, this is not the first time—almost every order I place faces the same delay and causes me inconveni...

On September 14, 2025, around 23:10, I placed an order at the Burger King Karaağaç branch using my credit card (Order No: 1145). Unfortunately, I experienced a serious issue with this order. The food was not delivered immediately after being prepared and was only brought to me later. When I got hom...

On September 14, 2025, at 20:13, I placed an order from the Burger King Esenyurt Meydan branch (Order No: 3346). My order was incomplete, as the double cheeseburger and drinks were missing. On top of that, the lettuce in the chicken burgers was spoiled. This is not the first time there have been pr...

I placed an order from Burger King, and once again my order arrived incomplete. Just a week ago, a representative had called me about a similar issue and assured me that it would not happen again. Yet here I am facing the exact same problem. I ordered two economic menus and clearly specified in the...

Today, I placed my very first order from the Burger King branch in Trabzon Ortahisar Gülbaharhatun through the Migros Hemen app (Order No: 719354875). Unfortunately, the entire experience was extremely disappointing. The hamburgers arrived with only a tiny piece of lettuce inside. I had ordered an ...

For about a year, six days a week, we have been placing almost hourly orders from Burger King, and there are constant mistakes with our orders. The motorcycle couriers delivering them have even gotten used to the situation, often saying, “Check, your order might be wrong again.” My staff and I are f...

Around 21:30 on 12.05.2025, we placed an order via Getir from Burger King Sancaktepe Mh. branch, including a Tok Eden Menu, a Kral İkili (King Duo), and a Texas Smokehouse Burger Menu. For the Chicken Royale in the Tok Eden Menu, I requested extra pickles and 2 slices of cheese, for which I paid an ...

Here we go again—another messed-up delivery from Burger King. I ordered a 1-liter regular Coca-Cola, and once again, they sent Coke Light. This isn't the first time; it's happened so many times I’ve lost count. It’s unacceptable for a global fast food chain to repeatedly make the same mistake with s...

On 18.04.2025, I placed an order from Burger King through Trendyol for a Duo and Whopper menu, and the experience was unbelievably poor. The ketchup, mayonnaise, garlic sauce—and I should add, the buffalo sauce that was supposed to be part of the menu—never arrived. That alone is frustrating, but ev...

When I enjoy the same menu at the restaurant, everything goes smoothly, but when I have it delivered to my home, the experience is entirely different. The items I received did not match my expectations from my previous in-store experience. The products remain untouched as they were not in a suitable...

On March 28, 2025, at 12:51 AM, I placed an order through the Getir app from Burger King. The order was delivered within 30 minutes, which is the only part that went right. When we opened the bag, we were shocked to find that none of the four burgers we ordered were inside. Seriously—how do you forg...

I placed a menu order from Burger King through the Yemeksepeti app and paid for it online in advance. But when my order arrived, it was incomplete. The drink that was clearly included in the menu—and that I paid for—was completely missing. What’s worse, no one informed me about the missing item. The...

We placed a menu order from Burger King, but what we received was completely wrong. The menu wasn’t prepared the way we selected at all. The drink that was supposed to be included never arrived. Most of the ingredients we specifically chose to be included in the burger were missing, and the sauces w...

I ordered a menu from Burger King, but the experience was incredibly disappointing from start to finish. The burger I received was missing the sauces and ingredients I had specifically selected. I also ordered a drink with the menu, but it never arrived. What’s even worse is that the delivery courie...

I ordered 2 menus and 4 extra sauces at Burger King, anticipating a full delivery, but what I got was quite incomplete. The drinks and sauces that were meant to be part of the menus never arrived, and to make matters worse, the 4 extra sauces I paid for were also absent. I only received the hamburge...

The order I placed via Burger King Click and Come at 18.00 reached me at 19.40. It was a complete fiasco. My order included 4 big kings and a toy Kids menu package, and unfortunately there was no toy. Apart from everything else, the burgers were burnt and ice cold. I bought the products just for the...

I ordered a Jr. Chicken Whopper from Burger King, but I received a different burger in my takeaway order. Below are the store ID and address details: Store ID: 25628 Address: Main GT Karnal Highway, Sonipat, Haryana 131001 Invoice No.: 256280010044853 Host: Ur**** Date & Time: 23.02.2025 / 1:59 PM