My flight was canceled by Etihad Airways, and I booked my ticket through Wego. It has been more than 75 days, and I still have not received my refund. Whenever I contact them, they say they are still waiting for the airline to process the refund and that they will refund me once they receive the amo...
I travelled with Etihad Airways from Peshawar to Lisbon, departing on 11 May and arriving in Portugal on 12 May. When I collected my luggage at Lisbon Airport, I saw that my suitcase was damaged, with a broken wheel and a cracked shell. I did not make a damage report at the airport at that moment, b...
I booked an Etihad flight from Tel Aviv to Hanoi scheduled for 20 November 2026 and paid 1,300 USD by credit card on 25 March. The amount has already been charged and appears on my credit card transaction history, but I have not received any booking confirmation number or receipt from Etihad. At thi...
I traveled with Etihad on flight EY5 from Delhi to Washington Dulles via Abu Dhabi on April 2–3, 2026. After landing at Dulles, I collected my two checked suitcases from the conveyor belt and placed them on a cart. While proceeding towards the pick-up area, I noticed that one of the suitcases had be...
I travelled with Etihad Airways on flight EY021 from Abu Dhabi to Toronto (YYZ) on March 14 under the name Dhwani B*** P***. The flight arrived with a delay of about 2 hours, and when I reached Toronto my checked baggage was not delivered at the airport. Despite waiting and checking with the baggage...
I travelled on 12 March on an Etihad Airways flight from Abu Dhabi (AUH) to Toronto (YYZ) and my baggage was delayed. At the airport I submitted a delayed baggage report and was given a PIR number, but I have unfortunately lost this reference and can no longer track my baggage. For the last 4 days I...
On 4 February, I tried to book an Etihad Airways flight from Bangalore to Abu Dhabi through your system. After completing the payment of 2,171.63 AED with my debit card, the page did not show any booking confirmation, and I also did not receive any confirmation email or PNR. However, the amount was ...
I purchased an Etihad Airways ticket for travel from Atlanta to Jakarta and only later realized that my surname is missing from the booking. My booking reference is 748KD9 and the total amount I paid for this ticket is 1,142.93 USD. Since I noticed the issue, I have been trying to get my surname add...
I travelled with Etihad Airways from Ahmedabad to Toronto on 20/01/2026 with flight EY241, and upon arrival at Toronto Airport my checked baggage was not delivered to me. Despite waiting at the baggage belt, my bag did not arrive and I have been left without my belongings. This situation has caused ...
I travelled with Etihad Airways on flight EY489 from KLIA to Abu Dhabi on 03/01/2026. After collecting my luggage at the destination, I noticed that the handle of my baggage was spoiled and clearly damaged during handling. I immediately reported the issue to the Etihad staff/baggage service desk at ...
A friend and I purchased tickets from Etihad Airways for a flight from Istanbul Airport to Bali, Indonesia, scheduled to depart on December 31, 2025, at 2:00 PM. Our booking reference (PNR) is DNR82A. We planned all our travel arrangements accordingly and arrived at Istanbul Airport at 12:50 PM on t...
On 11 December 2025, I travelled on Etihad flight EY870 from Abu Dhabi to Hong Kong, during which there was a serious theft incident affecting several other passengers. While most people were sleeping, a member of the cabin crew noticed a passenger acting suspiciously around row 38. It was then disc...
Because of a delay on my Etihad flight EY544 on October 25, 2025, my spouse and I missed our connection in Abu Dhabi and were unable to board our next flight, EY414. Due to this delay, we were forced to wait for a long time at Abu Dhabi Airport, and our entire travel plan was disrupted. We arrived ...
On November 3, 2025, during my return flight from Indonesia to Istanbul with Etihad Airways, two wheels on my suitcase were broken and the suitcase itself was also damaged. A damage report was filed at Istanbul Airport, but despite this, I was not provided with a replacement suitcase and no solution...
After flying with Etihad Airways to my destination, I noticed that one of the wheels on my suitcase was damaged when I picked it up from the luggage belt. The suitcase is from the Wildcraft brand and was purchased recently in India. It was sturdy and in perfect condition when I checked it in. I kind...
On October 30, 2025, I completed my Bangkok–Abu Dhabi–Istanbul flight (EY401 and EY545, booking code: 7B9AN6) with Etihad Airways. Upon arrival, I noticed that the handle of my suitcase was completely broken, which also caused damage to the body of the luggage. There were no missing items, but the s...
On October 4, 2025, I booked a Cambodia flight ticket (reservation number: 6847127)** via Skyscanner, which redirected me to Kiwi.com. The flight was scheduled for October 17, and I purchased the ticket on October 4. However, due to unforeseen circumstances, I requested a cancellation on October 6. ...
On May 15, 2025, my spouse and I traveled on Etihad Airways flight reservation PDN6HH, from Kuala Lumpur (KUL) to Istanbul (IST) with a layover in Abu Dhabi. During the first leg of our journey (Kuala Lumpur–Abu Dhabi), the flight was significantly delayed due to the airline’s fault, which caused ou...
On May 15, 2025, my spouse and I traveled with Etihad Airways from Kuala Lumpur to Istanbul (KUL–IST) with a layover in Abu Dhabi. During the first leg of the trip (Kuala Lumpur–Abu Dhabi), our flight departed significantly later than scheduled due to a delay caused by the airline. As a result, our ...
We purchased four round-trip flight tickets directly from Etihad Airways’ official website for Istanbul–Abu Dhabi on November 1, 2025 (departure) and November 9, 2025 (return). However, two tickets were issued under the same passenger name (M* A***)**, and the airline is refusing to correct the name...
On October 3, 2025, after my Etihad flight from Abu Dhabi to Istanbul Airport, I noticed that my suitcase was damaged. I immediately reported the situation to the airport authorities, and a report was filed. However, I was told that I needed to have the suitcase repaired within seven days and email ...
My name is Vikas, and I am writing about my recent trip from New Delhi (DEL) to Lisbon (LIS) with Etihad Airways. My flight arrived on October 7, and after landing, I discovered that my luggage was missing. With the help of airport staff, I later found my baggage completely damaged upon arrival. It ...
Through Obilet, I purchased tickets with Etihad Airways for my trip from Istanbul–Abu Dhabi–Bali on September 9, 2025, and return from Bali–Abu Dhabi–Istanbul on September 24, 2025. The total cost of these tickets was ₺58,000 (PNR: BMKF0Z). Unfortunately, due to a medical emergency caused by an acc...
On May 25, 2024, I purchased an extra seat for my Etihad Airways flight (reservation code NEL95Y) and paid ₺4,926 by credit card. However, since the flight was later changed by the airline, I decided to cancel my ticket and successfully received a full refund of the base ticket price through my trav...