On October 28, 2025, I ordered a Double Chicken Menu from Burger King via Yemeksepeti (Order ID: #l5GO-k8WP). However, my Coca-Cola was missing, and the food arrived cold and stale.
After the delivery, the order status in the app still showed as “on the way,” which made it impossible to contact customer service immediately. Before consuming anything, I took photos of the missing and poor-quality items. When I finally reached a representative, I was told that it’s not possible to upload photos from the gallery, and that no assistance could be provided. The chat ended without any resolution, and getting through to live support was extremely difficult.
This is not the first time I’ve experienced missing items and poor delivery from Burger King via Yemeksepeti. Each time, I end up disappointed and inconvenienced. I request a refund for the missing and poor-quality items, an apology, and that measures be taken to prevent this from happening again.
Today, I placed a Double King Chicken Menu order from Burger King via Yemeksepeti about 30 minutes ago. The experience was unacceptable. The sauces were missing, the lettuce was rotten, the patty tasted spoiled, and the bread was extremely hard. The total cost of the order was ₺220, and I had ordere...
On October 25, 2025, I placed an order from Burger King via Yemeksepeti, but it was canceled for the second time — this time without any explanation or call from the courier. Honestly, I don’t believe the order was ever even dispatched; it feels like it was canceled without reason. I’ve never experi...
On December 27, 2024, I ordered a Double Cheeseburger Menu from Burger King through Yemeksepeti. Unfortunately, both the cheeseburger and fries arrived completely cold. My child took a couple of bites but couldn’t eat it, and we ended up throwing everything away. This isn’t the first time I’ve expe...
On September 28, 2025, at 18:59, I placed an order through Yemeksepeti from the Burger King Başakşehir branch to my İkitelli address. Even after more than an hour, my order was not delivered. Moreover, this is not the first time—almost every order I place faces the same delay and causes me inconveni...
On October 28, 2025, at 6:56 PM, I placed an order from Burger King via GetirYemek, and the experience was extremely disappointing. I ordered curly fries and ice cream, but regular fries were delivered instead, and the ice creams arrived completely melted — basically liquid. In addition, I had selec...
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