On March 28, 2025, at 12:51 AM, I placed an order through the Getir app from Burger King. The order was delivered within 30 minutes, which is the only part that went right. When we opened the bag, we were shocked to find that none of the four burgers we ordered were inside. Seriously—how do you forget to include every single burger in a burger order?
We immediately contacted Getir support and spent 20 minutes explaining the issue through the app, but we were met with empty apologies and no actual resolution. No replacement, no refund—just wasted time and money.
As of today, I still haven’t received a proper response, so I’ll be submitting formal complaints to the Consumer Arbitration Committee and other relevant authorities. I’ve also documented everything with photos to prove the issue.
Hello, I ordered Burger King through Getir, and my order arrived incomplete. When I contacted live support, their lack of concern was extremely frustrating. They told me four times that my missing items were on the way, but five hours later, there’s still no order and not even an apology. I’m deepl...
At 11:13 PM on July 24, 2023, I used the Getir app to place an order for Burger King. Even though I had been waiting for over an hour and a half, my order was canceled without any warning. During this whole thing, I tried to get in touch with Getir's customer service, but they couldn't do anything t...
I ordered food from Burger King through Getir, where the estimated delivery time was 30 minutes. However, the order arrived two hours later, completely cold and inedible. Despite contacting both Burger King and Getir, neither company offered any help or a proper resolution. They simply redirected me...
On October 28, 2025, at 6:56 PM, I placed an order from Burger King via GetirYemek, and the experience was extremely disappointing. I ordered curly fries and ice cream, but regular fries were delivered instead, and the ice creams arrived completely melted — basically liquid. In addition, I had selec...
On May 4, 2024, at 8:42 PM, I ordered the "2 Big King Deal" menu from Burger King Bağcılar using the Getir app. When I got my order, I was pretty disappointed because instead of the two Big King burgers I ordered, they gave me just one Whopper Jr. burger. Right away, I reached out to Getir customer...
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