Konami

I use eFootball with my Konami ID on an Android phone, and I have been unable to access my account since last Tuesday. When I try to log in, it keeps saying “incorrect password.” I changed my password several times and tried logging in again with the new password, but the system still shows the same...

I am writing regarding an issue with my eFootball mobile account on Konami’s platform. Today, while I was in the process of selling my account, the other party asked me to provide the login codes for the game and then also requested the code to change the email address linked to the account. After s...

I’m writing about my eFootball mobile account, which is linked only to my Konami ID and registered in Brazil. On February 3, 2026, at around 11:00 PM, I realized I could no longer log in to my account, and I later discovered that the email address associated with my Konami ID had been changed withou...

I am an eFootball mobile player, and my account has been hacked. Fortunately, my game was linked to my Game Center account, which allowed me to see the new email address currently associated with my eFootball account, as well as the Konami ID and User ID of the person who took control of it. I notic...

I am an eFootball mobile player, and I have been unable to access my account for the past month due to the 2-step verification process. The email address linked to my account is no longer accessible to me, which means I cannot receive the verification code required to log in. My in-game user ID is P...

I have been playing KONAMI’s eFootball using the account linked to the information EKPEIKOT and the email address Itamichae***@gmail.com. Last year, my KONAMI/eFootball account appeared to have been taken over by someone else, and the email address connected to it was changed without my consent, so ...

I am having a serious problem accessing my Konami ID account because I have forgotten my password. When I try to reset it through the Konami ID website, the password reset link I receive does not work, so I cannot complete the process. I attempted this again yesterday and faced the same issue. I con...

When I try to log in to PES Mobile on my Android phone using my Konami ID account, I constantly receive an error saying “this account is linked to another game,” and because of this, I am completely unable to access the game. Since this issue started, I have not been able to access my account, which...

For about a week now, while playing eFootball on my Android tablet, my Treasure Chain does not unlock even though I play matches. Although I participate in matches in eFootball League, event matches, and other game modes, the Treasure Chain progress and the related rewards that I should receive afte...

I am writing this complaint due to a problem I experienced during the refund process in Konami’s eFootball 2026 game. I made two separate in-game purchases: one for $4 and another for $1. Later, I requested refunds for these purchases. After the refund process, the in-game MC was removed from my acc...

On January 13, 2026, using my Instagram account pes_FİFA_kadro_puanlama, I attempted to trade my eFootball game account with another user. The other party told me they would give me their own account and asked for mine first. Acting in good faith, I handed over my account information. However, they ...

In Konami’s mobile game eFootball 2026, the Konami account linked to my game was stolen, and I have been unable to access my account for the past two days. Between January 11 and January 12, I realized I couldn’t log in, and I understood that my account had been taken over without my permission. My...

My eFootball account that I play on mobile was stolen. The account was originally under my control and was linked to my Konami ID email address serpilbatb****@gmail.com . More than a month ago, I logged into the game during the daytime and then logged out. When I logged back in later that same eveni...

For about five days, I have been unable to purchase in-game gold in the eFootball game that I play on my phone. When I try to buy gold through Google Play via Konami, the system constantly shows an error and the transaction does not go through. No matter how many times I try, the gold is not added t...

My Konami eFootball account was stolen about an hour ago, and since then I have been completely unable to log in. I was previously playing normally on this account, but during a player account trade process, I believe my account may have been taken over by third parties. The email address linked to...

I would like to report an issue I experienced in Konami’s eFootball mobile game that has caused me serious hardship. When I logged into the game, I began receiving constant network error messages. As a result, I deleted the game from my phone and reinstalled it. When I tried to log in again, I could...

I am an active eFootball player on Android, and I log into the game using my Google Play account. About one month ago, my account was stolen without my knowledge, and when I logged in, I discovered that all of my players in the game had been deleted. I have invested a great deal of time and effort ...

I have been unable to log in to the eFootball game on iOS for a long time. I can access my account without any issues through the My KONAMI website, but when I try to log into the game itself, it asks for a verification code, and this code never arrives at my email address. I do have access to my em...

I have an issue with my eFootball account on Android that started around 11/12/2025. I was suddenly logged out of my account and when I tried to log back in, I received a message that I had reached my transfer limit, even though I did not make any transfers. I waited for the monthly reset, but after...

I am writing regarding the loss of access to my Konami eFootball mobile account with the in‑game username “gx6.savage”. On 09/12/2025, I mistakenly uninstalled the game from my mobile device and, after reinstalling it, I was unable to remember the Konami ID and password I had used to log in. As a re...

I cannot access any of my accounts because I am facing a problem where the verification code is not being sent to my account. It has been almost thirty days without a solution. I want this issue fixed, and I do not want repeated messages anymore. I am starting to hate this game. I ask Konami to solv...

On November 27, 2025, at around 03:03 a.m., I made an in-game purchase in the Konami eFootball mobile game using my Akbank credit card. Inside the game, I received a message saying “payment failed,” but at the same time I got a notification from Akbank that $17 had been charged to my card, and the i...