On July 31, 2026, at approximately 9:10 AM, I purchased the Super Grok service for around $45. After I started using it,... I was dissatisfied with the service, so I submitted a refund request through https://accounts.x.ai/refund on xAI. Despite my request, I have not received any response, nor has my
On July 1, 2026, an unauthorized charge of $125 appeared on my Direct Express debit card from a company called Grok Solu...tions at 2042 Devenshire Dr., Napa, CA. I have never heard of this company before, have never done business with them, and did not authorize this transaction in any way. I reported
I am writing regarding my “Super Grok” subscription, which I started as a 3‑day free trial through an in‑app purchase. A...fter the trial ended, the subscription automatically renewed without my clear realization, and I was charged 5,000 JPY on April 30, 5,000 JPY on May 30, and 5,000 JPY on June 30, f
I signed up for the 7-day free trial offered for Grok on X and canceled the subscription before the trial period ended. ...Despite canceling in time, a charge of approximately $30 was deducted from my card on July 6. The invoice number for this transaction is 3MSFO63S-0002. Even though I completed the
I entered my credit card information on Grok.com to sign up for a 7-day free trial. At the end of the trial period, a pa...yment of $39 was requested from my card without obtaining any consent from me or clearly stating that I would be transitioned to a paid subscription. This transaction was attempted
For about three months, I have been trying to cancel my Grok (xAI) subscription, but to no avail. My subscription, which... started on April 18, continues to be routinely billed to my credit card even though no active subscription appears in my account. Most recently, on July 15, another $30 charge was
I downloaded the AI chat app "Grok" from the Play Store to try it out for free. Earlier today, just 3 to 4 minutes befor...e writing this, while simply having a casual conversation at home, the app suddenly sent me a very rude, profane expression. I was both shocked and deeply disturbed that an artifi
I downloaded the Grok xAI app from the Google Play Store and used it on July 15, 2026, at around 10:40 AM. I am 14 years... old. When I prompted the app with specific details to write an explicit scene, it generated highly detailed and disturbing adult content without providing any warning or age verif
I started a free trial membership for the Grok AI app. Without any consent or prior notice, I noticed that $34 was charg...ed to my debit card on July 8, 2026, at 7:39:40 PM. This transaction was an automatic charge following the free trial that was never clearly and explicitly disclosed to me. This p
I am writing to report a serious subscription issue involving the Grok – AI Chat & Video app on iOS, which resulted in a...n unauthorized yearly subscription attempt and has left my Apple ID payment settings effectively locked. In May 2026, I signed up for what was clearly presented as a 3-day free tr
Today I discovered that I have been repeatedly charged for a Grok-XAI “Heavygrok” subscription that I never knowingly pu...rchased and that does not appear on any of my accounts. When I noticed the latest transaction today, I immediately called my bank and was informed that these Heavygrok charges have
Today I discovered that $125 was withdrawn from my United Bank Visa debit card by a company called Grok Solutions, witho...ut my permission and without any prior knowledge or relationship with this company. I have never opened an account with Grok Solutions, never used any of their services, and had no
I purchased a SuperGrok subscription through Grok, but since yesterday I have been trying to cancel it and the system ke...eps giving me an error. My subscription continues to appear as active. I receive a warning on the screen indicating that the cancellation is not being processed and that the subscr
I paid for my Grok SuperGrok subscription with my debit card on June 24, 2026, at around 9:00 a.m. Although the payment ...was withdrawn from my account, my image generation limit was used up very quickly on the same day, and I could no longer create new images. My account is registered under a*******@
On June 24, 2026, I noticed that a $28 membership fee was charged to my card under the name Grok without my permission o...r approval. I did not knowingly purchase a Grok subscription anywhere, and I cannot find any record showing that I signed up for one. The transaction appears on my card statement a
On June 24, at around 1:18 a.m., Grok AI withdrew 79.99 CHF from my debit card connected to my Swiss PostFinance Bank ac...count without my knowledge or approval. I did not receive any verification request, approval prompt, or notification regarding this transaction. After noticing the transaction, I
About two months ago, I signed up for the Grok app through the App Store using the 7-day free trial option. I canceled t...he subscription through the App Store before the trial period ended, around the third day, and I have records that serve as proof of the cancellation. Despite this, on June 22, 20
I just noticed that $28 was charged to my QNB Mastercard through my account registered in the Grok mobile app, without m...y knowledge or approval. I had not previously purchased any package or subscription in the app, and I did not have an active recurring membership. As soon as I saw the transaction
While chatting with the AI called Grok through social media and the App Store, I keep encountering responses that includ...e profanity, insults, and disturbing language. The words being used go far beyond acceptable standards of respect and are serious enough to negatively affect the mental well-being
About one month ago, I purchased a SuperGrok Heavy membership. The system showed that the next payment would be charged ...on June 16, but at 3:35 a.m. on June 15, I received a message stating that an automatic payment had already been taken. I had planned to use the membership for one month and cancel
I purchased a 3‑month Super Grok subscription via the official Grok website, covering the period from 16 March to 16 Jun...e. Despite this, my subscription was terminated in May, before the paid period had ended, and I lost access earlier than agreed. My payment is linked to invoice number XGNRQZZ1-000
On May 10, 2026, I noticed that approximately $37 was charged from my bank card by Grok after a trial membership period,... without my permission or knowledge. When I checked the transaction details, I saw that the invoice was dated May 9 and issued under invoice number HJTT7HBG-0002. I did not recei
For a long time I have been using the Grok feature on my Twitter account, a...nd I recently experienced a very disturbing situation. While I was asking a
I am writing to file a complaint regarding an unauthorized charge made through X/Twitter for the automatic renewal of my... Grok subscription. On 02.04, an amount of $30 was deducted from my bank card for a Grok subscription renewal, even though I did not intend to renew this service and was not clearl
