Buddy.ai Auto-Renewal Error Complaint

Emre
Buddy.ai
November 22, 2025 10:33 AM34

I intentionally purchased a 6-month subscription to the Buddy app in May 2024 and paid for the first 6 months. However, the subscription was automatically renewed for the second 6 months without my approval and without any notification. It was added to my Türk Telekom line and appeared on my bill dated November 10, 2025, as a charge of $19 USD.

I only realized this issue when I checked my bill details. When I contacted Türk Telekom customer service, I was directed to Buddy. I sent an email to Buddy as well, but I have not received any response so far.

I request the cancellation of this unauthorized automatic renewal and a full refund of the $19 USD that was charged to my bill without my knowledge or consent.

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