Buddy.ai lost my progress after update, how can I recover my learning data?

If Buddy.ai lost your progress after an update and you want to recover your learning data;

Contact Buddy.ai Support;

• Explain that your learning progress disappeared after the app updated
• Provide your account email/username and the device you use (iOS/Android)
• Mention the last lesson or level you completed before the update
• State whether you were logged into an account (email/social login) before the update
• Attach screenshots showing current progress and any old screenshots you might have

Ask them to;

• Check if your progress is saved on their servers linked to your account
• Restore your data from backup or server logs if possible
• Sync your progress back to your device
• Confirm whether this is a known update issue and if others are affected
• Give you a support ticket number for tracking and a timeline for resolution

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.