Buddy.ai Has Not Refunded My Premium Plan After Cancellation

I am writing regarding a refund request for my Buddy.ai Premium Plan subscription.

On July 25, 2026, I purchased the Buddy.ai Premium Plan for $49.99 USD. Shortly afterward, I canceled my subscription and requested a refund for this payment.

Although I have the digital receipt confirming the transaction, I have not received any refund to date. In addition, I have not been provided with any information regarding the status of my refund request or the expected processing time.

Since I no longer wish to use the application and have not continued to benefit from the Premium service, I am concerned that this payment still appears to be unresolved.

I respectfully request that the $49.99 USD charged for my Premium Plan on July 25, 2026 be refunded to my original payment method as soon as possible.

I also request a written update explaining the status of my refund request, the reason for the delay, and the actions being taken to resolve this matter.

Thank you for your attention. I look forward to your prompt response and a fair resolution.