What’s the best way to get support when a Buddy.ai subscription charges wrongly?

On March 10, 2026, an unauthorized charge of approximately $11 was made to my Akbank credit card for a service listed as “Buddy.ai subscriptions,” which appears to be linked to the Kids Learning Games app. I did not start this subscription, did not give any approval, and I do not accept that my card...

On the night of February 15, 2026, I noticed that approximately $18 was charged to my Enpara card via Google for an app called Buddy.ai without my knowledge or consent. I had used this app about two years ago for my child and did not renew it after the subscription expired. I also do not currently h...

I am using the Buddy.ai app on iOS from Canada, and I am experiencing a serious problem with canceling my subscription. I purchased the subscription directly through Buddy.ai using my bank card, not via the App Store. Since November 13, 2025, I have been trying to cancel my subscription, but the sys...

On July 22, 2025, I purchased approximately a six-month membership through Buddy.ai. Without any notification or my explicit consent, my membership was automatically renewed on January 21, 2026, and $11 was charged to my credit card under the description “Buddy ai Kids.” At the time of subscription...

On December 31, I purchased a six-month membership through the Buddy.ai mobile app, and $11 was charged to my card. After approving that payment, I checked my credit card statement today and noticed that an additional $5 charge was made to the same card. I did not authorize or make any additional pu...

My Buddy.ai subscription was automatically renewed on January 2, 2026, without any prior notification, and $11 was charged to my credit card through Google Play. I did not receive any email, SMS, or in-app notification informing me that the subscription would renew automatically. As soon as I notic...

On December 10, 2025, I noticed an unauthorized charge of $5 on my QNB Finansbank Fix credit card. The transaction description on my statement appears as “Google Buddy AI Fun L.” I do not have any subscription to Buddy AI. I have never registered for this app or service and have never shared my cre...

In 2023, I purchased a service through Buddy.ai. Even though I canceled the subscription through my Google subscriptions a long time ago, charges continue to be deducted from my credit card on a regular basis. There is no active subscription visible in my Google account, yet the charges appear on my...

I intentionally purchased a 6-month subscription to the Buddy app in May 2024 and paid for the first 6 months. However, the subscription was automatically renewed for the second 6 months without my approval and without any notification. It was added to my Türk Telekom line and appeared on my bill da...

On November 17, 2025, I noticed a charge of $5 USD made to my credit card under the name “Buddy.Ai.” I want to clearly state that I do not have this app installed on any of my devices, and I have never started any membership, trial period, or subscription. The transaction description on my bank stat...

I urgently want to cancel my Buddy.ai subscription, but I’m completely stuck because I can’t remember which Gmail account I used to sign up through the Play Store. This app keeps renewing the subscription and charging me regularly, even though I haven’t used it and have no way to access it anymore. ...

Hello, I’m reaching out because I’m extremely frustrated with Buddy.ai. Today, right after my subscription ended, it was automatically renewed without my permission or any confirmation. I did not agree to another 6-month subscription, yet the app renewed it and charged me again. I immediately cance...

I am very frustrated with Buddy.ai. Despite not having an active subscription for months and not using the app at all, I was suddenly charged ₺499 from my credit card without any prior notice or authorization. The app had been deleted from our devices a long time ago, and we hadn’t logged in since. ...

I downloaded the Buddy.ai app last month to try the free trial version. Unfortunately, I forgot to cancel the subscription before the trial ended, and a payment was charged to my account. As soon as I noticed the charge, I canceled the subscription and uninstalled the app from my phone. I even recei...

I’m beyond frustrated with Buddy.ai. I paid for a subscription, but the app won’t even open. After realizing I couldn’t use what I paid for, I immediately submitted a refund request. But to my surprise, my request was rejected without any proper explanation. How is it acceptable to charge users for...

I purchased a 6-month subscription to the Buddy.ai app, thinking it would be a one-time payment. However, once the period ended, the system automatically renewed the subscription without asking for my approval. I tried contacting customer support immediately to stop the renewal and request a refund,...

I initially signed up for Buddy.ai's 1-month free trial for my child. Unfortunately, my child didn’t enjoy the app at all and barely used it—definitely not enough to justify any kind of payment. We didn’t activate any paid subscription, nor did we use the app beyond the trial period. However, to my...

I signed up for a 1-month subscription to Buddy.ai for my child, but unfortunately, my child didn’t like the app at all, so we stopped using it. I assumed the subscription would end after the one-month period. However, without my consent, Buddy.ai began attempting to charge my credit card again for ...

I subscribed to the Buddy.ai app for my child in October 2024 after the free trial ended and purchased a one-month plan. After that one month, I canceled the subscription in November 2024. Despite canceling it properly, I have continued to see unauthorized charges of ₺349.90 on my credit card every ...

I came across ads for the Buddy.ai app online, which clearly promised a 7-day free trial. Based on this, I decided to sign up. However, despite the "free" offer, the app forced me to enter my credit card details just to activate the trial. I reluctantly provided my information, thinking I could test...

I downloaded the Buddy.ai app for my daughter, hoping it would be a fun and educational tool. Unfortunately, she never really engaged with it. Since she wasn’t using it, I decided to cancel the subscription—but that turned out to be a nightmare. No matter what I try, I keep getting looped back to th...

Hey everyone, after months of struggling, I finally managed to cancel my Buddy.ai subscription myself—so I’m sharing how I did it to help others. They kept charging my card without asking, month after month, even though I wasn’t using the app at all. It was nearly impossible to find a way to cancel....

I purchased a one-time service from the Buddy.ai app and made sure to send a cancellation request via email before the subscription period expired. Despite this, they charged me again, which is completely unacceptable. I never agreed to any kind of renewal, especially not without warning or consent....

I’m very frustrated with Buddy.ai for charging me ₺349.90 every month without my knowledge. I initially signed up in August 2024 for what was advertised as a one-month trial, followed by an optional continuation plan. The promotion clearly stated that the first month was free and included an additio...