What’s the best way to get support when a Buddy.ai subscription charges wrongly?

If Buddy.ai charges your subscription wrongly, start by contacting their support directly through the app’s Settings → Support or by emailing [email protected] with your transaction details and request a refund. This is the official channel they list for subscription issues and billing help.

For purchases made via Apple App Store or Google Play, you can also request a refund through Apple’s or Google’s refund system within their respective support pages, since they handle the payments and auto-renewals.

Common user complaints show that some people with unauthorized renewals or repeated charges struggle to get a reply, so if support doesn’t respond you may consider filing a complaint on Xolvie to raise awareness and pursue a resolution.