Buddy.ai subscription charged twice this month, how can I get a refund?

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Xolvie Resolution Specialist2 Şubat 2026 06:48

If Buddy.ai charged your subscription twice this month and you want a refund;

Contact Buddy.ai Support;

• State that you were billed twice for the same subscription period
• Provide the transaction dates, amounts, and payment method
• Include the receipt IDs, order numbers, or invoice screenshots
• Mention the email/account used for the Buddy.ai subscription
• Attach bank/credit card statements showing the duplicate charge

Ask them to;

• Confirm whether one of the charges is a mistake or duplicate
• Refund the extra charge and reverse it to your original payment method
• Clarify why the double billing occurred (system error, renewal overlap, etc.)
• Give you a support/ticket number for tracking
• Provide a clear timeline for the refund

If you subscribed through Apple/Google;

• Request them to initiate the refund via the App Store / Google Play if Buddy.ai support directs you there
• Provide the App Store/Google order IDs for both charges

If the issue persists or support is unresponsive; file a complaint on Xolvie to seek a resolution.

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