On December 31, I purchased a six-month membership through the Buddy.ai mobile app, and $11 was charged to my card. After approving that payment, I checked my credit card statement today and noticed that an additional $5 charge was made to the same card. I did not authorize or make any additional purchase related to this second charge.
Since the original $11 payment for the six-month membership was already processed, I believe this additional $5 charge made today is either an error or an unauthorized transaction. I have the relevant bank and card statements available and can provide them if necessary.
I request that the $5 charge made today be canceled and refunded to my card as soon as possible.
On July 22, 2025, I purchased approximately a six-month membership through Buddy.ai. Without any notification or my explicit consent, my membership was automatically renewed on January 21, 2026, and $11 was charged to my credit card under the description “Buddy ai Kids.” At the time of subscription...
I signed up for a 1-month subscription to Buddy.ai for my child, but unfortunately, my child didn’t like the app at all, so we stopped using it. I assumed the subscription would end after the one-month period. However, without my consent, Buddy.ai began attempting to charge my credit card again for ...
On November 17, 2025, I noticed a charge of $5 USD made to my credit card under the name “Buddy.Ai.” I want to clearly state that I do not have this app installed on any of my devices, and I have never started any membership, trial period, or subscription. The transaction description on my bank stat...
I purchased a 6-month subscription to the Buddy.ai app, thinking it would be a one-time payment. However, once the period ended, the system automatically renewed the subscription without asking for my approval. I tried contacting customer support immediately to stop the renewal and request a refund,...
I purchased a one-time service from the Buddy.ai app and made sure to send a cancellation request via email before the subscription period expired. Despite this, they charged me again, which is completely unacceptable. I never agreed to any kind of renewal, especially not without warning or consent....
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