I am using the Buddy.ai app on iOS from Canada, and I am experiencing a serious problem with canceling my subscription. I purchased the subscription directly through Buddy.ai using my bank card, not via the App Store. Since November 13, 2025, I have been trying to cancel my subscription, but the system does not allow me to complete the cancellation. Despite my attempts, the subscription is still active, and charges continue, and I am unable to stop future payments myself. I contacted Buddy.ai support about this and only received an automated email stating that they would respond soon, but I have not received any further reply or solution since then. I request that my subscription linked to the email address “ripandandi***@gmail.com” be canceled immediately and that I be refunded for the payments charged since November 13, 2025. I also expect a clear written confirmation that the subscription has been canceled and that no further charges will be made to my card.
I purchased a 6-month subscription to the Buddy.ai app, thinking it would be a one-time payment. However, once the period ended, the system automatically renewed the subscription without asking for my approval. I tried contacting customer support immediately to stop the renewal and request a refund,...
I purchased a one-time service from the Buddy.ai app and made sure to send a cancellation request via email before the subscription period expired. Despite this, they charged me again, which is completely unacceptable. I never agreed to any kind of renewal, especially not without warning or consent....
I downloaded the Buddy.ai app last month to try the free trial version. Unfortunately, I forgot to cancel the subscription before the trial ended, and a payment was charged to my account. As soon as I noticed the charge, I canceled the subscription and uninstalled the app from my phone. I even recei...
I subscribed to the Buddy.ai app for my child in October 2024 after the free trial ended and purchased a one-month plan. After that one month, I canceled the subscription in November 2024. Despite canceling it properly, I have continued to see unauthorized charges of ₺349.90 on my credit card every ...
I signed up for a 1-month subscription to Buddy.ai for my child, but unfortunately, my child didn’t like the app at all, so we stopped using it. I assumed the subscription would end after the one-month period. However, without my consent, Buddy.ai began attempting to charge my credit card again for ...
Comments