My Buddy.ai subscription was automatically renewed on January 2, 2026, without any prior notification, and $11 was charged to my credit card through Google Play. I did not receive any email, SMS, or in-app notification informing me that the subscription would renew automatically.
As soon as I noticed the charge, I canceled the subscription and contacted Buddy.ai by email to report the issue. However, I have not received any response so far. I have not yet contacted Google Play regarding this matter.
I believe this automatic charge, made without proper notification, has caused financial inconvenience. I request a refund of the $11 charged for the renewed subscription that I have already canceled, and I ask that no further automatic renewals be processed on my account without my explicit consent.
On July 22, 2025, I purchased approximately a six-month membership through Buddy.ai. Without any notification or my explicit consent, my membership was automatically renewed on January 21, 2026, and $11 was charged to my credit card under the description “Buddy ai Kids.” At the time of subscription...
Hello, I’m reaching out because I’m extremely frustrated with Buddy.ai. Today, right after my subscription ended, it was automatically renewed without my permission or any confirmation. I did not agree to another 6-month subscription, yet the app renewed it and charged me again. I immediately cance...
I purchased a 6-month subscription to the Buddy.ai app, thinking it would be a one-time payment. However, once the period ended, the system automatically renewed the subscription without asking for my approval. I tried contacting customer support immediately to stop the renewal and request a refund,...
I purchased a one-time service from the Buddy.ai app and made sure to send a cancellation request via email before the subscription period expired. Despite this, they charged me again, which is completely unacceptable. I never agreed to any kind of renewal, especially not without warning or consent....
I urgently want to cancel my Buddy.ai subscription, but I’m completely stuck because I can’t remember which Gmail account I used to sign up through the Play Store. This app keeps renewing the subscription and charging me regularly, even though I haven’t used it and have no way to access it anymore. ...
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