I play Toca Life World on my iPad, and I am extremely frustrated with an issue that keeps happening. Every time I return... to the game, my house somehow gets deleted. I spent 7 days carefully building and decorating a detailed house, but when I opened the game again this evening, I discovered that the
I play Toca Life World on my iPhone and the game is constantly freezing and lagging almost every time I try to play. It ...has reached a point where the game is barely usable and it completely ruins the experience. On top of that, there is still no multiplayer option, so I cannot play with my friends a
The Toca Boca app installed on my Realme 12 Lite device has been lagging severely for about a month, ever since the last... update. The objects and characters I control in the game don't respond the moment I give a command — they move with a delay, as if reacting two hours later. This has made the game
Despite trying many times throughout Thursday, May 28, 2026, and Friday, May 29, 2026, I still can't manage to install t...he latest update for Toca Boca World on my Samsung Galaxy Tab A8 through the Google Play Store. The update shows up in the store, but the download or update process never completes
Yesterday evening, I downloaded Toca Boca's Toca Life World game from Playmods onto my Samsung Galaxy J6 Plus device. Sp...ecifically, whenever I try to enter a house — as soon as the house entry screen appears — the game suddenly closes and keeps kicking me out. This problem has persisted since the mo
I had been playing Toca Boca on my Apple device for a long time and made about $107 worth of in-game purchases. Yesterda...y, I switched from my Apple device to an Android tablet, but when I tried to log into the game on the new tablet, I couldn't access my account in any way. There's no ID, username,
I use the Toca Boca Life app through the Play Store in Istanbul. From the very first day I installed the app—about 6–7 m...onths ago—the shelves in the free gift section have always appeared completely empty. Many people I know play the same game, and all of their accounts show items, versions, and ful
On my Lenovo M10 tablet, I experienced an issue today with the Toca Life World app, which I downloaded as an APK from th...e 5pa website. After creating a house and characters in the game, I logged back in and noticed that all the items in the house were scattered. Additionally, when I tried to bring p
On my Honor Pad 8X, the items inside my house in the Toca Boca app suddenly disappeared. In addition, the weekly Friday ...gift items are also gone. I did not experience any issues with the Kuromi pack that I purchased; only the items in my house and my Friday gifts have vanished. This problem first oc
On October 13, 2025, at 3:47 PM, the game Toca Boca World London was purchased through Google Play on my spouse’s Oppa A...60 phone by our 7-year-old daughter without our knowledge or consent. The amount—approximately 209 USD—was automatically charged to our QNB Finansbank Trendyol card without any app
I have noticed a serious pricing inconsistency in the paid houses offered in the Toca Boca game. The same houses are sol...d at much lower prices on Android devices, while they are significantly more expensive on Apple tablets and phones. This creates an unfair situation among users, and as Apple users
In the Toca Boca game, the houses I decorate keep disappearing on their own, and the game resets itself. The outfits on ...my characters also vanish. This is the second time this has happened to me. I have to redecorate my houses and place all the items again every time. I don’t understand why this kee
I am writing to report an issue I experienced on my iPad with the Toca Life World app. Today, after the app suddenly clo...sed, all of my custom decorations in the 30 houses I purchased were reset. My furniture was not deleted, but the interiors of all my houses reverted back to their default state. Th
I purchased and played the Toca Boca World game with great enthusiasm, and I spent a significant amount of time designin...g houses, collecting gifts, and customizing my characters. However, after the recent update, all of my progress—including the new locations and items—suddenly disappeared. Despite
My child has been playing the Toca Boca World game with great joy and effort. Unfortunately, all her creations and progr...ess were erased once before. Although she was very upset, she spent a long time rebuilding everything from scratch. Sadly, today the same issue happened again—her entire progress w
Hello, my name is Masal. After the latest update of the Toca Boca World game, I started facing a serious problem. Althou...gh the game launches, it freezes on a particular screen and does not proceed further. I am playing on an iPad Air 9th Generation with version 18.5. This issue is extremely frustrat
Hello, I purchased several houses from Toca Boca for my daughter, but unfortunately, all of the houses disappeared from ...the game three months ago. Despite reaching out to your official Instagram page and receiving a brief response, no action has been taken to restore our purchased content. This situ
We’ve purchased multiple games on Toca Boca and were also using the free ones regularly. However, after an issue with th...e app, we deleted and reinstalled it—only to find out that none of the free games are accessible anymore. I’ve tried everything since early this morning, and nothing has worked. T
I’m extremely frustrated with the Toca Boca app. I paid for the full version and purchased additional content, but the g...ame keeps resetting itself without warning. All of our progress and unlocked items are wiped out—this has happened more than once, and it’s beyond frustrating. We’ve spent time an
I'm seriously disappointed with Toca Boca. I made a single purchase for a game that clearly cost ₺20, but somehow, ₺200 ...was withdrawn from my account. I never approved or bought anything that would justify this extra charge. It's unacceptable that my account was charged twice—once correctly and once
I purchased a house in Toca Life World for ₺129 because my daughter really wanted it, but we still can’t access it in th...e game. It doesn’t show up, there’s no "+" sign, and the house simply doesn’t appear—we can't build or enter it at all. I even tried restoring previous purchases, but that didn’t h
I’ve had Toca Life World installed on my phone for over two years, but I’m seriously frustrated with the game now. No ma...tter what I do, I can’t unlock the hospital or any other new areas. It’s like they’re permanently locked, even though I’ve waited and tried everything. On top of that, the game is
Particularly because Toca Boca had a handy "restore purchases" button to quickly retrieve the packs I paid for, I used t...o appreciate their apps. They have now deleted that capability, though, and getting your purchases back is almost impossible. I asked their support crew several times but never hea
Every time I try to update Toca Boca, I get an error message, and the update never completes. I have encountered this is...sue multiple times, and the only way to update the game has been to delete and reinstall it—which I do not want to keep doing! I’m sure many other players are also experiencing th
Toca Boca World is a children's creative simulation game developed by Toca Boca AB, a subsidiary of Spin Master. Originally launched as Toca Life: World in 2018, the game combines multiple Toca Life environments into a single interactive world where players can create characters, build stories, decorate homes, and explore a wide range of locations.
Customer support: Available through the official Toca Boca Help Center and in-app support system.
Toca Boca World operates in the mobile gaming and digital entertainment industry. The game is designed for children and focuses on creativity, storytelling, character customization, and world-building through optional in-app purchases.
User feedback is mixed, with complaints commonly related to purchases, game performance, and account-related issues.
If you've experienced issues with Toca Boca World, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
